Minha He-Net

He-Net

About this app

Yay! The He-Net app has arrived.

With My He-Net I have everything I need in the palm of my hand.
Without leaving my comfort, in a few taps on the screen, I connect with the fastest and most uncomplicated solutions.

I can access my detailed invoice, without having to print the slip or go to a He-Net store. Oh, and if I want to issue the 2nd copy of the invoice, I don't even have to worry: it's here on my smartphone, very easy to see. You can view the current and previous month's invoice, as well as all open ones. And more: the payment receipts are all gathered in my application.

When I solve my pending issues, if my plan has been suspended or is in arrears, I can reactivate everything in a short time: the activation is done in the My He-Net app itself. Only advantage, right?

And it doesn't stop there: when I encounter a technical failure in my Internet or TV service, I also have the support of a virtual technician, who brings me practical answers about what I can do to try to solve it. This online service helps a lot, because sometimes the technician doesn't even have to come to my house: in some situations, I can fix the problem myself.

I have no more doubts. Now, in a matter of minutes, I solve everything I need, in a very simple way: with My He-Net, it's all my way!