
Zoey Anderson
I love that this exists. It works well for washing machines. But it's pretty wonky with dryers. I always end up with 6 minutes more than I intended, and sometimes as much as 24 minutes more. When you select a number of minutes, there's a pop-up that says "Tap to get 16 minutes for $1.00" and has one button to select "Maybe Later." when you tap you get what ever you selected, plus 6 minutes, and sometimes 2 or 3 times the number of minutes you selected.
2 people found this review helpful
Mitech Integrated Systems
July 2, 2025
Thanks for your feedback. We’d like to know more details of the problem you mentioned. Please send the details or screenshot to https://app.laundrycat.com/contact-us. We'll pass it along to our development team and see if there is any way we can improve it.

Anna Smith
I'm at a loss at this point I guess. The app said that I could choose a different location to use the funds already on my account. Spoilers, you cannot. You have to make an entirely new account to use a different location. The laundromat itself said they cannot refund me because the app is third party. Despite the app stating that that is what I have to do to get a refund. So I guess I'm just out $20 🤷♀️

CosmicSenpaiSensei
Complete robbery. I had some issues with this app for a while but aside from scanning issues and paying extra for even less minutes for the dryer it was whatever. After the recent update it's not reading my phone anymore without telling me my internet isn't connected which never mattered before and I was forced to buy a $10 card and pay an additional $10 because of course the brand new card purchase came with a $0 balance. I spent $30 to do 1 load that should've been maximum $7.
1 person found this review helpful
Mitech Integrated Systems
June 18, 2025
Sorry about the trouble you had been facing with use of the LaundryCat App. It does require that you have an active internet connection when paying for machines, and we would recommend that you make use of a Data network connection vs WiFi in most cases. Please contact us at https://app.laundrycat.com/contact-us and we'll try to help further