
Zoey Anderson
I love that this exists. It works well for washing machines. But it's pretty wonky with dryers. I always end up with 6 minutes more than I intended, and sometimes as much as 24 minutes more. When you select a number of minutes, there's a pop-up that says "Tap to get 16 minutes for $1.00" and has one button to select "Maybe Later." when you tap you get what ever you selected, plus 6 minutes, and sometimes 2 or 3 times the number of minutes you selected.
Mitech Integrated Systems
July 2, 2025
Thanks for your feedback. We’d like to know more details of the problem you mentioned. Please send the details or screenshot to https://app.laundrycat.com/contact-us. We'll pass it along to our development team and see if there is any way we can improve it.

CosmicSenpaiSensei
Complete robbery. I had some issues with this app for a while but aside from scanning issues and paying extra for even less minutes for the dryer it was whatever. After the recent update it's not reading my phone anymore without telling me my internet isn't connected which never mattered before and I was forced to buy a $10 card and pay an additional $10 because of course the brand new card purchase came with a $0 balance. I spent $30 to do 1 load that should've been maximum $7.
Mitech Integrated Systems
June 18, 2025
Sorry about the trouble you had been facing with use of the LaundryCat App. It does require that you have an active internet connection when paying for machines, and we would recommend that you make use of a Data network connection vs WiFi in most cases. Please contact us at https://app.laundrycat.com/contact-us and we'll try to help further

Delroy Dyer
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Not very user friendly. Great for managing family laundry funds but its other features are useless. They just installed in my complex but the machine availability screen does not match unit. It gives notifications of complete cycles but never the one you're actually using but will let you know with a delay from another user and doesn't keep track of machines in use as it claims to do.
1 person found this review helpful
Mitech Integrated Systems
March 25, 2025
Hello,
Could you please send us more information about your issue? You can contact us at https://app.laundrycat.com/contact-us. We'll be happy to look at this for you.
Thanks!