![](https://play-lh.googleusercontent.com/a-/ALV-UjWjePur2L1DsFTYEMchEsEtPRVRVRfTSaFdRmkiY7EWlkXEGBgQZA=s32)
IT'S CRYST
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Blue Water Wash 22nd and Lehigh: As a resident of Philadelphia, I am disappointed to find that the app does not currently support my location. This omission has caused significant inconvenience and frustration, and I hope that the developers will prioritize adding Philadelphia to the app as soon as possible. Until then, I am unable to provide a positive review.
Mitech Integrated Systems
May 31, 2024
Hello, support of use of the LaundryCat App is up to Laundry service providers. We encourage you to reach out to the management there about enabling use of the LaundryCat App at their facility.
![](https://play-lh.googleusercontent.com/a/ACg8ocLlRq97ATip3N8dfhTfuXCMQGIAWBWVIRmy_7_XzftcNOwYkg=s32-mo)
Gen Gebhardt
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0 stars - this app is completely non-functional. After signing in it just stalls. Uninstall and reinstall doesn't do anything. Cute logo is about it. Lousy FAQ and without any instruction at all - I have to go to another laundry website to even get instructions - it could be because the app simply stalls. I have a Samsung Galaxy. Oh well, I guess I go to the old fashioned laundromat and get a bag of quarters.
1 person found this review helpful
Mitech Integrated Systems
April 26, 2024
Hi, please contact us at https://app.laundrycat.com/contact-us and we will figure out why you are not able to open the app. Please also note that your device must actually support use of NFC in order for the app to work along with it.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXkPAf76H5iJBGVDv1jfNWse_QqpeNHI3f9Lyu5XrR311NVcM1k=s32)
Joseph Naham
after machines paid, sometimes it won't start. And without any prompt it'll refund your money but it takes 5 minutes and then finally you can pin machine again and test your luck at having it start again. But the machines are large and effective at cleaning
2 people found this review helpful
Mitech Integrated Systems
March 8, 2024
Thank you for the feedback; yes it is possible at times that some issue occurred where the machine does not start properly, which we try to detect as soon as possible, and apply refunds promptly as warranted.
If ever you experience issues with payment and want any assistance, please send a help request through the support screen of the App.