Alaska USA FCU
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Description
The Alaska USA app provides the most popular features of online account access along with the ability to deposit checks.
With this app you can:
• View account balances and recent transactions
• Find Alaska USA branch and ATM locations near you
• Locate surcharge-free Allpoint ATM locations
• Deposit checks remotely
• Transfer money within accounts or to another Alaska USA member
• View pending transactions and transfers
• Make payments to your Visa® credit card, mortgage or other Alaska USA loan
• Pay bills using Bill Pay
• See upcoming credit card or mortgage payment due dates and amounts
• Check current rates
• Get quick access to contact information
• And more!
Use the web browser on your device to log in at alaskausa.org to fully managed your account online.
Contact Alaska USA FCU at (907) 563-4567 or (800) 525-9094 or email memberservice@alaskausa.org 24 hours a day, 7 days a week.
With this app you can:
• View account balances and recent transactions
• Find Alaska USA branch and ATM locations near you
• Locate surcharge-free Allpoint ATM locations
• Deposit checks remotely
• Transfer money within accounts or to another Alaska USA member
• View pending transactions and transfers
• Make payments to your Visa® credit card, mortgage or other Alaska USA loan
• Pay bills using Bill Pay
• See upcoming credit card or mortgage payment due dates and amounts
• Check current rates
• Get quick access to contact information
• And more!
Use the web browser on your device to log in at alaskausa.org to fully managed your account online.
Contact Alaska USA FCU at (907) 563-4567 or (800) 525-9094 or email memberservice@alaskausa.org 24 hours a day, 7 days a week.
My review
Review from
Reviews
3.9
898 total
5 461
4 188
3 91
2 44
1 114
Melissa Cowin
I too had not been able to log on to this app in a few weeks, but I read the last review and updates "Android System Webview" and I'm back in business! Thank you Aaron for your post, and thank you Alaska USA for your response! I will share this info. with my Dad, for he is having the same issue. This is a great app!!
BJ Shipe
Would be nice if the remote deposit feature worked consistently. Over half of my deposits reject for "poor image quality". App controls when the image is captured...No user control...Poor design. If a session times out, you can keep entering data. Notification of timeout occurs when you hit the "submit" button.... Otherwise an OK app....
Aaron Topkok
I haven't been able to log on in about a week. It works on my girlfriend's phone, which is a different cell service, but mine and my buddys don't work, we're with GCI. What's up with this????
Chris Cayo
Shows me ATM locations everywhere I go and shared branching locations to process deposits when I need a teller transaction. Over 55k ATMs and 1700 shared branching locations all in 1 app and I'm used to using 3!
Lucy Tiffany
No matter what I do, updated and unistalled the app, it doesn't work, it won't let me log in because it shows that it's logged into an account already? And it won't let me log out of what ever account it's on.
Sarahlynn Etta
Remote Deposit STILL Non-Functioning The app is fine for checking balances and making transfers, but for remote deposit it is still worthless.
User reviews
I too had not been able to log on to this app in a few weeks, but I read the last review and updates "Android System Webview" and I'm back in business! Thank you Aaron for your post, and thank you Alaska USA for your response! I will share this info. with my Dad, for he is having the same issue. This is a great app!!
Would be nice if the remote deposit feature worked consistently. Over half of my deposits reject for "poor image quality". App controls when the image is captured...No user control...Poor design. If a session times out, you can keep entering data. Notification of timeout occurs when you hit the "submit" button.... Otherwise an OK app....
I haven't been able to log on in about a week. It works on my girlfriend's phone, which is a different cell service, but mine and my buddys don't work, we're with GCI. What's up with this????
Alaska USA Federal Credit Union January 24, 2017
This issue is likely the result of the Alaska USA app requiring the latest version of WebView. To upgrade, go to the Google Play Store, search for “Android System WebView” and install the update. If you continue to experience issues, please call us at (907) 563-4567 or (800) 525-9094. We apologize for any inconvenience and appreciate your review. Shows me ATM locations everywhere I go and shared branching locations to process deposits when I need a teller transaction. Over 55k ATMs and 1700 shared branching locations all in 1 app and I'm used to using 3!
No matter what I do, updated and unistalled the app, it doesn't work, it won't let me log in because it shows that it's logged into an account already? And it won't let me log out of what ever account it's on.
Alaska USA Federal Credit Union February 17, 2015
Lucy, this issue should be resolved in the most recent release. If you have not already, please update to the newest version. If you continue to experience issues, please email or call us. ~Stephanie, memberservice@alaskausa.org Remote Deposit STILL Non-Functioning The app is fine for checking balances and making transfers, but for remote deposit it is still worthless.
Alaska USA Federal Credit Union January 12, 2017
Saralynn, thank you for your review. We’re sorry to hear about your experiences with Remote Deposit and would appreciate an opportunity to talk to you in order to better understand what is occurring. If you are interested in providing feedback, please email memberservice@alaskausa.org and include a phone number where we may contact you. When I opened the app, the AlaskaUSA logo bar was across the top, but nothing else. I couldn't use the app to do anything, not even simply log in.
Alaska USA Federal Credit Union March 13, 2017
This issue is likely a result of the Alaska USA app requiring the latest version of WebView. To upgrade, go to the Google Play Store, search for “Android System WebView” and install the update. If you continue to experience issues, please call us at (907) 563-4567 or (800) 525-9094. We apologize for any inconvenience and appreciate your review. Does not work for HTC M9, just a blank page, menu, log out shows but does not do anything at all when I click on them
AK USA FCU app Very user friendly. Just make sure to activate your ultrabranch on their homepage before using the app.
I can't put in my passcode. Keeps telling me please wait. It's been an issue for a week.
Alaska USA Federal Credit Union January 24, 2017
This issue is likely the result of the Alaska USA app requiring the latest version of WebView. To upgrade, go to the Google Play Store, search for “Android System WebView” and install the update. If you continue to experience issues, please call us at (907) 563-4567 or (800) 525-9094. We apologize for any inconvenience and appreciate your review. Alaska USA Federal Credit Union January 19, 2017
This issue is likely the result of the Alaska USA app requiring the latest version of WebView. To upgrade, go to the Google Play Store, search for “Android System WebView” and install the update. If you continue to experience issues, please call us at (907) 563-4567 or (800) 525-9094. We apologize for any inconvenience and appreciate your review. Developer is awesome with information related to problems. App works great now
Alaska USA Federal Credit Union May 8, 2017
This issue is likely a result of the Alaska USA app requiring the latest version of WebView. To upgrade, go to the Google Play Store, search for “Android System WebView” and install the update. If you continue to experience issues, please call us at (907) 563-4567 or (800) 525-9094. We apologize for any inconvenience and appreciate your review. Slowest online service ever bill payment is faster to walk a check by hand & remote deposit is slowest I've ever experienced
Love it! Super convenient to be able to quickly check my balance anytime along with transfers and remote deposit.
After updating a while back, I cannot log into my account. The PAC keyboard will not load. Please fix this. Thanks.
Alaska USA Federal Credit Union January 31, 2017
This issue is likely a result of the Alaska USA app requiring the latest version of WebView. To upgrade, go to the Google Play Store, search for “Android System WebView” and install the update. If you continue to experience issues, please call us at (907) 563-4567 or (800) 525-9094. We apologize for any inconvenience and appreciate your review. Does not work. Worked fine until the update, now does not work.
Alaska USA Federal Credit Union February 13, 2017
This issue is likely a result of the Alaska USA app requiring the latest version of WebView. To upgrade, go to the Google Play Store, search for “Android System WebView” and install the update. If you continue to experience issues, please call us at (907) 563-4567 or (800) 525-9094. We apologize for any inconvenience and appreciate your review. Alaska USA Federal Credit Union February 5, 2017
This issue is likely a result of the Alaska USA app requiring the latest version of WebView. To upgrade, go to the Google Play Store, search for “Android System WebView” and install the update. If you continue to experience issues, please call us at (907) 563-4567 or (800) 525-9094. We apologize for any inconvenience and appreciate your review. Friendly supportive people at the banks and app.is very easy to use.
Alaska USA Federal Credit Union January 31, 2017
This issue is likely a result of the Alaska USA app requiring the latest version of WebView. To upgrade, go to the Google Play Store, search for “Android System WebView” and install the update. If you continue to experience issues, please call us at (907) 563-4567 or (800) 525-9094. We apologize for any inconvenience and appreciate your review. Remote Deposit Sucks *2-16-2016...Update fixed the problem. Finally able to use remote deposit again. Thank you! I use remote deposit with six different banks. Alaska USA remote deposit NEVER works to take a picture of tge front of check. Does not matter if far away, close up, black or blue pen on check. Background color..... have tired everything for days and same error. Step up and fix this!
Alaska USA Federal Credit Union January 13, 2016
Monica, we have great news: this issue should be resolved with the most recent release. If you have not already, please update to the newest version. If you continue to experience issues, please call or email us. We appreciate your feedback. ~Stephanie, memberservice@alaskausa.org Easy to use app Been a member since 1984 have usually seen improvement but am still wondering why the visa credit card checks I got sent I didn't ask for were backed by Wells Fargo if I wanted their bs banking which I can't stand I would take my business there. As it is you still charge for rolled coins so I take all my coins over 1200 a month to CU1. Stop stealing money and calling it a service fee it's not service.
Alaska USA Federal Credit Union February 26, 2016
Woodrow, thanks for the review. Don’t worry, your account is with Alaska USA only. Sometimes our vendors use another financial institution for their own processing and banking. Your feedback on the coin service fee has been escalated, but rest assured we strive to offer the best combination of services, rates and fees possible. Not happy Be nice to link this card to Samsung pay but can't might need to go to a different bank just so I can pay using my phone, phone technology may be up to par but the bank is not
Alaska USA Federal Credit Union March 7, 2016
Cresencio, we understand your eagerness. We are just as excited to offer Samsung Pay. But we’d hate to over-promise and under-deliver, which is why we don’t have an exact date for you yet.
We're ready to offer these products. However, like many institutions, we are waiting on a third-party vendor through which we process card payments. They respond promptly to suggestions! Thank you Alaska USA for your quick response! Although there is no Samsung pay or Android Pay as of yet, I am assured that it is on your radar and have plans to implement it in the future! Thank you!
Alaska USA Federal Credit Union March 18, 2016
Our pleasure, Aaron! Thank you for your membership and for letting us know what products you're excited about. Keep an eye out for Samsung Pay later this year. ~Stephanie, memberservice@alaskausa.org Catch up with the rest of the world It takes forever for your credit union to clear transactions when other banks clears them very fast it's obvious that you guys are using very old software and need to catch up with the times otherwise the bank is a great credit union
Alaska USA Federal Credit Union February 12, 2016
Keith, thank you for your review and for speaking with us earlier today regarding your comments. We hope we were able to address your concerns regarding how transactions are posting to your account. Please do not hesitate to reach out again if you have additional concerns. ~Stephanie, memberservice@alaskausa.org Awesome app This is a very useful app. My favorite function is depositing checks remotely. The process has been updated and is much easier to use now. AlaskaUSA has been quick to respond to fix bugs - I particularly appreciate their responses to reviews and willingness to help with either an issue with the app or some other problem. This is the app to have if you are an AlaskaUSA member.
Alaska USA Federal Credit Union June 15, 2016
Thanks, Essaia, That's great to hear! Used to be awesome This app used to be great. The new remote deposit is nearly useless anymore. It's almost quicker to go to the bank! Other than that it's still pretty good.
Alaska USA Federal Credit Union November 8, 2016
Robert, thank you for your review. We’re sorry to hear the changes made to Remote Deposit have made your experience more difficult. We would like to talk to you in order to better understand what is occurring. If you are interested in providing feedback, please email memberservice@alaskausa.org and include a phone number where we may contact you. I loved the app and since this last update the app no longer works. I cannot even enter my member number. I have to call or go online now.
Alaska USA Federal Credit Union October 27, 2016
Charlotte, this issue has been resolved. If you are still unable to login, please call us 24/7 at (907) 563-4567 or (800) 525-9094. We apologize for the inconvenience and appreciate you bringing this to our attention. ~Brett, Member Service Center Works great now! Initially had problems with taking check images. Issues are resolved and the app works as expected.
Alaska USA Federal Credit Union July 5, 2016
That's great to hear! Thanks for the update, Eric. AUSA I've been with them for more then 3yrs. And so far everythings gone great for me.
Review deleted
What's New
What’s New:
- Minor bug fixes and improvements
Additional information
Updated
December 20, 2016
Installs
100,000 - 500,000
Current Version
4.5
Requires Android
2.3 and up
Permissions
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Alaska USA Federal Credit Union
