
Krisztián Gábor
Slowness - it is taking long to view a video or live, often goes up to 99% and then fails. Reliability - the preview images of the videos are often missing, and often these recordings cannot be played. Detection sensitivity - unreliable, the reaction time could be quicker as it is not catching when someone walks through, but keep recording when the wind is blowing the branches of the tree.

Oliver Tann
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Got even worse since last review, refuses to play back video when abroad both in Android and Apple versions. Doesn't cover Yale doorbell (need to have another app for that), can't change settings on CCTV (have to do that on the box). AI sensing is terrible, going off all the time or not at all depending on your limited settings, alarms on spiders, sunrise, flapping covers or swaying branches! No way to report issues in app directly.
5 people found this review helpful
Assa Abloy Ltd
December 12, 2025
Thanks for your honest feedback. We’re working to improve stability, expand device integration. We agree that in-app issue reporting would help, and we’ve shared your suggestions with the team.
If you’d like to provide more details, feel free to email us at yale.support@assaabloy.com.

Golom Lock
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Update: All fixed, see developer's comment. Push notifications no longer work, as of the beginning of July 2026, making the app useless for security purposes. I can view the feeds and all settings are to give notifications but the app doesn't notify me of anything in either device I have logged in. It's a server issue your end.
1 person found this review helpful
Assa Abloy Ltd
August 13, 2026
We're sorry you had trouble with app notifications. A temporary server error was responsible, but it's now should be fixed. Thank you for your patience, and please don't hesitate to reach out to us at yale.support@assaabloy.com if you need any further help.