Insyt

MYSTERY MANAGEMENT PTY LIMITED

About this app

Your customer experience. Clear, connected and in real time.

Insyt gives Mystery Management clients instant access to mystery shopping results, reports and performance insights — wherever you are.

See what’s happening across your business, identify opportunities and turn customer experience data into action.

With Insyt you can:

• View Live Results – Access mystery shopping results as they become available.

• Track Performance – Monitor scores and performance across locations, regions and your wider network.

• Access Detailed Reports – Review evaluations, shopper comments, photos and scoring breakdowns.

• Spot Trends & Opportunities – Quickly identify strengths, recurring issues and areas requiring attention.

• Drill Down into Your Data – Move from high-level results to individual locations, questions and reports.

• Compare Performance – See how locations and teams are performing across your network.

• Access Role-Based Dashboards – Give head office, managers, franchisees and other team members access to the information relevant to them.

• Stay Informed – Receive notifications when new reports and results are available.

• Access Insights Anywhere – Keep your customer experience program at your fingertips, wherever you are.

Turn insight into action.

Customer experience happens in the moment. Insyt connects you directly to the results that matter, helping you identify issues, recognise great performance and make informed decisions across your business.

See it. Understand it. Act on it.

What’s new

Our brand-new client app brings your mystery shopping insights straight to your fingertips.

- View monthly scorecards & detailed reports
- Track competitor analysis & performance insights
- Access dashboards, photos, and scoring breakdowns
- Download PDF summaries on the go
- Get instant notifications when new reports are ready

This is just the beginning—we’ll continue to add more features and improvements with future updates.