Mes Comptes CCF

CCF Banque

About this app

Mes Comptes CCF mobile app is designed to offer you complete, simple and secure access to all your finances.

Mes Comptes CCF allows you to:

- View the balance and transactions of your current and savings accounts and your loans
- Easily view and share your RIB/IBAN
- Consult the other accounts for which you have access (children, guardianships, power of attorney)
- Make transfers to internal or external accounts with ease
- Add and manage beneficiaries
- Manage your bank cards and adapt your limits in real time
- Create your Securpay virtual bank card for your secure online purchases
⁠- Make an appointment with your advisor in a few clicks or contact them directly via secure messaging
- Invest in stock markets and access your securities or PEA accounts
- Categorize your transaction for your budget tracking
- View your statements and your contracts
- Update your profile, contact information and security code

Your trusted device:
- Register your trusted device and secure your operations 24/7
- Activate biometrics (depending on compatibility) to authenticate or validate your operations easily
- Simplify the validation of your sensitive transactions such as transfers, adding beneficiaries, online payments, changes to card limits or checkbook orders...

Mes Comptes CCF app offers a full range of free online banking services, from account management to communication with your advisor, while emphasizing security and ease of use.

This application is designed for use in France. The products and services present in this application are intended for use by CCF customers in France. If you are outside of France, we may not be authorized to provide or offer certain products or services available through this application depending on your country of residence or the country in which you are currently located.

Ratings and reviews

This app could be great, but there's issues so damn often it's unbearable. Just recently, I haven't been able to log in to my account due to "the app being unavailable for technical reasons" for four (!) days. This wouldn't be too grave if this wasn't a banking app, but all these bugs and technical issues basically freeze banking operations, and make it extremely unreliable. I'm honestly considering changing banks due to how terrible my user experience has been so far (both on the app and site).

Mixing English and French language within the app, direct link to finance products doesn't work, home screen is too busy and putting more emphasis on the advisor contact than the actual account balance summary. On a positive note, being able to access financial product information and overview is a plus (if it worked) as well as the neat budget category functionality (haven't tested yet how well it works). Overall, I preferred the HSBC app mostly due to the more simple and intuitive interface.

I consistently receive malware pop-up alerts related to the CCF app while using other applications on my Samsung S20+. It's crucial to address and resolve this issue, as I am regularly reminded throughout the day that the app is problematic. And for the UX, it is basically a pop up telling me this app sucks multiple times per day. Gonna start believing it

What’s new

This update includes some bugs fixes and the following new features:

Checkbook Ordering

Sensitive Operations Validation: If you do not receive push notifications to validate your sensitive operations, you can now validate them simply by logging in via "Menu > Pending transactions".

Push Notification Settings: Access push notification settings directly from the app via "Menu > Settings > My Preferences".

Feel free to share your feedback with us; we read every comment.