Iberostar Hotels & Resorts

Iberostar Hoteles y Apartamentos, S.L.

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About this app

We are delighted to present our new Iberostar APP for Android, with exciting new features so you can get even greater enjoyment from your stay.

• Plan your holiday and discover places of interest in your destination
• Access the web check-in service to make your arrival faster and more convenient
• Enjoy permanent access to all event and activity times, and add them to your diary to make sure you don’t miss a thing
• Book a table in our restaurants or order dinner in your room
• Obtain full details of all the hotel services and facilities with our interactive map
• Chat with the hotel staff and eConcierge to solve all your needs and queries

And of course, you will be able to continue booking rooms at any Iberostar hotel at the best guaranteed rates.

Don’t leave it a minute longer: download the new Iberostar APP now, completely free of charge.

Ratings and reviews

Arrived yesterday and the app is very glitchy. It allows you to add activities to your calendar but then says "Oops" you don't have activities. Looks like it will give directions to the different places in the map by clicking the "Start Route" but nothing happens. Also showing me the restaurants at the other properties but doesn't specify which property it is at to know not to bother if I just want to stay onsite.

This app sucks, slow to load, the features I get emails about aren't working properly, and it's hard to navigate. At check in they don't give you any tutorial on it and so you're forced to figure it out. Also, even though I had 2 people in my room, it would only let me order room service for the 1 maximum. Had to call instead..

APP DOESN'T WORK - the app just goes into a perpetual loop between a white screen and another screen. Nothing ever loads. I have uninstalled and reinstalled the application 3 times, no change. I emailed App Support a week ago with no response. We are booked to go to an Iberostar resort and everyone says everything is in the app, but it doesn't work.

What's new

We are always working to improve the user experience:

- Bug fixes and performance improvements.