Iberostar Hotels & Resorts

Iberostar Hoteles y Apartamentos, S.L.

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About this app

We are delighted to present our new Iberostar APP for Android, with exciting new features so you can get even greater enjoyment from your stay.

• Plan your holiday and discover places of interest in your destination
• Access the web check-in service to make your arrival faster and more convenient
• Enjoy permanent access to all event and activity times, and add them to your diary to make sure you don’t miss a thing
• Book a table in our restaurants or order dinner in your room
• Obtain full details of all the hotel services and facilities with our interactive map
• Chat with the hotel staff and eConcierge to solve all your needs and queries

And of course, you will be able to continue booking rooms at any Iberostar hotel at the best guaranteed rates.

Don’t leave it a minute longer: download the new Iberostar APP now, completely free of charge.

Ratings and reviews

Very helpful in navigating the resort. Some oddities (e.g., can locate resort points of interest on map but "start route" only works on the main map not from the event/restaurant info pages, frequent "session expired" messages, and login page doesn't remember the resort name, etc.) General helpful. The online checkin process on the other hand was troublesome, error prone, inconsistent, and ultimately unnecessary as the resort staff went through the whole process again. Very time-consuming.

This app sucks, slow to load, the features I get emails about aren't working properly, and it's hard to navigate. At check in they don't give you any tutorial on it and so you're forced to figure it out. Also, even though I had 2 people in my room, it would only let me order room service for the 1 maximum. Had to call instead..

I found an old version (7.3.11) on apkmirror that works much better than the newest version, but still has many issues issues. It requires you to contact concierge to book reservations. Why not show which restaurants have availablity so we can be specific when we call concierge? Also, room service breakfast is available starting at 7am, but I can't even order ahead of time. If I wake at 630, I should be able to order even if it won't come until later. Just hold the order in queue until 7am.

What’s new

We are always working to improve the user experience:

- Bug fixes and performance improvements.