Lydec 7/24

Lydec SA

About this app

The Lydec 7/24 mobile application has a new look, is evolving and offers me even more digital features for a better user experience.

I can quickly access all my information and the e-services offered:

1. I consult my Dashboard which includes my contracts and my invoices, I pay my outstanding payments or that of a third party, I follow my consumption in value and volume;

2. I benefit from e-Services (e-Connection, e-Subscription and e-Cancellation) and follow their Back Office processing process remotely and in real time;

3. I benefit from advice for the optimal management of my consumption;

4. I file my requests (event, incident, claim, etc.) and follow the steps in their processing remotely;

5. I contact my adviser by getting in touch with by calling the Customer Relations Center on: 0522 31 20 20.

Ratings and reviews

One star is even too much for this scum. Nothing is working properly. Plus, you've started charging people extra fees of service without prior notifications. Why is that when we are paying directly? الشفرة عاين باين.

The app finally looks like something from this century. Doesn't have 5 stars because of the constant need to login after just pressing the back button or closing the app ... Really annoying

The app was good before but now you added extra fees and without notifying us, don't even know why, since we are paying directement. It's ridiculous!!

What's new

Correction de bugs et d’anomalies diverses