Tried it again - mistake. Three van changes this time around. Otherwise same as last review: Worthless Smart phone App: It worked great, except minutes after checking in and getting a van assignment, the curbside employee told me that it was showing the wrong van assignment (!), No refresh button. Backed out & had to re sign in - vola! the correct van number. Uninstalled - I'll just ask their curbside employee next time (should have taken my own advice) .
Awkward Horrible waste of time Wouldn't take a call, downloaded app, the app told me my flight info was wrong. Called taxi and it was here in less time than the app took to download. Uninstall now!
User login I REFUSE to sign up for one more account. I can view my airline flights as a guest. I should be able to track a van as a guest.
Useless! No shuttle from. 2 close airports? Pointless
Lacks Basic Features Their actual service is decent and the online/app UI is good but SuperShuttle needs to make some basic improvements for business travelers: Allow the rider and the payor to be different people; allow group scheduling that may share an outbound ride but have different return times; allow each person to get a confirmation email and text messages; allow for additional people not riding to get a copy of the confirmation (such as an assistant).
2+ hours wait before being stuffed with 10 passengers AVOID. 2 hours 15 minutes wait before being stuffed with 10 passengers. This long wait for the busiest route of JFK to Manhattan. The guest was feeling so miserable. AVOID.
Minor bug fixes and stability improvements.
Shuttl is your cool smart bus that's safe, reliable, social and easy to book.
Amazing deals for tonight + no credit card needed on selected properties!