BOSS811

BOSS Solutions.

About this app

BOSS811 is a cloud-based hosted solution offered by BOSS Solutions to provide an environment where utility provider management and locate field crews can stay on top of service requests coming from the state's 811 agency.

Ratings and reviews

If you do not have strong service it will delete your photos, crash and completely waste your time. So many issues that they said they would fix but haven't. 20 mile round trips to retake pictures is common. Maps don't show all tickets, amended tickets do not show new information, the new "near me" icon blocks other menu's. Complete joke and I absolutely HATE this app. So much wasted time because of it.

The number of tickets you can see on the main screen is way too big. there should be a setting to make them smaller to show more tickets before having to scroll. the map view is nice, but there should be a satellite option like the web version has. maybe add some color coding options for the tickets as well

I think that it works fairly well and easy to understand. It needs a couple of tweaks, mainly I find it easy to navigate when I have node locations and grids on map.

What’s new

- Tickets: added Boring + Expires At on Ticket Details
- Bulk actions: Bulk Unassign; can now clear Team/Assignee values
- Attachments: optional save photos to Gallery; resume pending uploads after restart
- Fix: ArcGIS map layers load more reliably
- Fix: offline attachment badge now counts offline items
- Fix: place search no longer shows duplicate city names
- Fix: prevent immediate logout after login under certain session timeout configurations
- Performance, reliability, and UI polish