
SA SB
Terrible experience with the digital onboarding Samba App. Whenever I attempt to open an account, it keeps throwing the error "No Record found against the provided LegalID" right after entering my details. It completely blocks the registration process. Please fix this database bug immediately!
SAMBA BANK LIMITED, PAKISTAN
September 15, 2026
We are sorry for the inconvenience you had to face. Kindly share the details of your concern along with the error screenshot at samba.care@samba.com.pk or call our 24/7 Phone Banking Unit at (+9221) 11-11-SAMBA (72622) for further assistance. We will be happy to assist you.

Aleem Ahmad
Worst banking experience ever. Samba Bank branch service is extremely slow and unhelpful. The Mobile App is even worse.Customer support is useless. I do not trust this bank with my money. Branch staff are slow and lack basic cooperation. But the Mobile App service is the biggest failure — fund transfers fail, balance doesn’t update, and OTPs arrive too late. When you contact support they just waste your time with no solution. Complete waste of time and money. 0/5⭐
2 people found this review helpful
SAMBA BANK LIMITED, PAKISTAN
June 30, 2026
We truly appreciate your interest in our app and sincerely regret the inconvenience you’ve experienced. For more personalized assistance, please share the details of the difficulties you are facing by calling Samba Phone Banking Unit at (+9221) 11-11-SAMBA (72622) from your registered number or email at samba.care@samba.com.pk.

Shaheer Kamal
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Every time there is a new issue with a new update. Changed my password multiple times for the new app and still unable to login since it says that I have provided an incorrect password. I seriously regret having an account with such a bank. No proper testing before deploying changes to production. Even now the support team says that it would take around 24 to 48 hours for the issue to get resolved. What if someone's entire earning is stuck in their Samba account. Edit : Nothing resolved .
33 people found this review helpful