
Hanna
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Update : *Thank you for the response. Appreciate your quick fix on problems, and the app is now working perfectly without closing. I do love this app and use it daily basis for my practice. Thank you so much ♡ * I am using the latest version currently.. App is automatically closed when I click the medication name , with alert that app has bug... it has been working wonderful, and recently having issues with app. Can you please help.
1 person found this review helpful
Neuroscience Education Institute, LLC
September 5, 2024
Updated 09/05/2024: The additional feedback was helpful. It looks like the previous issue affected one other area, which caused the app to close on your device. We just received an approval for the latest version incorporating this change so please let us know if that takes care of it. Thank you again and we apologize for the inconvenience.

A Google user
Information is great but UI a bit cumbersome, (Epocrates easier to navigate and more succinct for quick reference-requires subscription for some applications, Medscape is free- has good all around info)/ clinical pearls and search by drug use are what set this app apart. App not working/keeps closing since last update (Android). Need fix fast! I have other general resources but prefer this when "stuck" on difficult cases.
9 people found this review helpful
Neuroscience Education Institute, LLC
November 15, 2019
We think we have isolated the very obscure issue you and a few other customers are experiencing with the app. We made a modification and pushed a new app package (version 3.0.3) to the Google Play Store earlier today. We hope to learn if the app now runs on your phone after this update. Thank you for your patience and support!

James L Parker
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UPDATE (12/5/23): After working with NEI support, the app is working again. Thank you to the team for getting this resolved so quickly. . ORIGINAL POST (12/4/23): Had the app and subscription to NEI. 11/29/23 update has rendered the app inoperable (will not open). Until this update, this was my go-to source. Now, I'm considering switching back to Epocrates or investing in Micromedex.
Neuroscience Education Institute, LLC
December 5, 2023
Our development team was able to isolate the issue affecting you on your device. Please download and install the latest version of the app. We appreciate your patience and thank you for your continued support.