
Marcello Pasquale
As other users are saying, this app rewards loyalty less and less with every update: now you get fewer points for your money, and they are worth half of what they were before. You get fewer offers, and the points expire without notice ("no points expiring soon," and then they're gone). Add the unreliable availability of products in cafes and higher prices, and there's little reason to use the app – or go to EH at all, actually. Went from visiting every other day to every other month, if that.
32 people found this review helpful

Farshid Hassani Bijarbooneh
totally horrible experience. first it doesn't let ne add my credit card then I choose to pay with Paypal and it goes through and charge me but the order never appears on the app and the personnel tell me I need to contact support. just want to drink a coffee and spent already 20minites struggling. really bad app!
1 person found this review helpful

BSLizardette
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The older version of the app was perfect. With the new update I had trouble adding my card and the entire app isn't as intuitive as it used to be. Also, making the minimum card refill amount larger than before is a very good way to make sure I don't go to the café. I won't be stopping by as often since refilling my coffee card basically counts as an investment. I can decide to load up 10€ in a spur of a moment, but 30€ is too much. EDIT: Changed to 4* 14/03/24 after positive changes in app.
15 people found this review helpful