
A Google user
This new app has been a really difficult transition. Many times I'll open that app and none of the text boxes or buttons respond, in order for me the log in. Which has made the whole thing pretty useless at times. It might be a problem with its compatability with my phone itself. But overall, think this wasn't ready to be launched. If it isn't fixed soon, I might switch banks.
10 people found this review helpful
Mocse Federal Credit Union
November 19, 2019
Oh no! We sincerely apologize for the trouble you've had with the app. We'd be happy to take a look into this for you, please contact me at +12095723600 x171. Thank you.

Mickalyn Metcalf
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The old app was instantly updated and always correct. This one takes to long to update to the correct amount in your account. It doesn't update immediately when you transfer funds to the visa. And fore this app crashes EVERY time i try to use it. I have to force stop it, wait a few seconds, then reopen it. Then if I am lucky enough to NOT get the error message and I get to look at my account, its a 50/50 chance its frozen and won't let me click on anything. I hate this new app. Switch back
13 people found this review helpful

A Google user
I actually liked the old app better. This one has merits though. All of your accounts are already linked, and all show up on your main accounts screen. However, I am not tickled with the new check deposit part. And don't waste your time trying to sign in on your own the first time. It is complicated. Just call the # - starts with 855 I think - and have them walk you through it. Other than that? I LOVE Mocse, and am VERY thankful we have a mobile app since I no longer live in StanCo!!
8 people found this review helpful
Mocse Federal Credit Union
October 28, 2019
Please accept my sincerest thank you for your kind words. Mocse is committed to providing our members with exceptional customer service. We appreciate your feedback and vow to work harder to ensure further excellence in our customer service efforts.