PesaPap,Family Bank

3.8
8.28K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Bank Smarter with PesaPap – By Family Bank

Experience the power of effortless banking with PesaPap, the sleek and secure mobile app from Family Bank. Built around your feedback, PesaPap blends speed, simplicity, and security in one vibrant, easy-to-use platform — giving you full control of your finances anytime, anywhere.

Whether you're sending money, paying bills, or applying for a loan, PesaPap makes it all seamless.

What You Can Do with PesaPap:

Instant Loans
Apply and receive quick, flexible loans with fast approvals — perfect for those urgent needs.

KPLC Prepaid Payments
Buy electricity tokens instantly, with meter validation and SMS alerts.

Card Management
View credit card balances, track transactions, freeze cards, or set spending limits — all in real-time.

Instant Account Opening
Start banking in just minutes — no paperwork or branch visits required.

Money Transfers
Send funds locally or internationally in seconds, securely and conveniently.

Bill Payments
Pay for E-Citizen services, KRA, water, school fees, and TV subscriptions — all in one place.

RTGS with Purpose Codes
Make high-value transfers using CBK-compliant purpose codes — fast, clear, and compliant.

Smart Expense Tracking
Monitor and manage your spending with built-in financial tools.

Savings & Insurance
Grow your wealth and protect your future with our savings and insurance solutions.

Why Choose PesaPap?

Fast & Convenient – Bank on your schedule, no queues or delays.

Secure – Your information and money are protected.

Customer-Centric – Built with your feedback for a seamless experience.

Download PesaPap today and enjoy banking bila stress!

Regulated by the Central Bank of Kenya.
Updated on
Nov 27, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.8
8.18K reviews
Gliffin Gitonga
February 9, 2026
Either you guys are very greedy or exploitative because,,,,, where is my statement?? must I pay to access my statement. guys, surely. To see my last transaction, I have to pay. Also, you have to charge for me to be notified that money has gotten to my account. Mahn!! business wise, it's not the best if so is the case. Having used other banks, I am just asking myself,"Where is that 0-star rating!" Again, don't you guys address your clients' concerns in this app like other banks do?
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Donald Chepkutwo
January 10, 2026
allow users even to see 5 of their last transactions. or even one. I can't deposit then to confirm if that deposit has actually reflected, I have to request a mini statement charged at 10/=. only bank still doing this in this century
4 people found this review helpful
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Wesley Odhiambo
May 23, 2020
Poor customer service, getting a loan limit on this app is not easy, I can guarantee that. I have had the app installed for close to 2 years now and only managed to get a loan of 1500 from them once, when I installed it, after that. I pretty much never qualifed for any other loan. There are a lot of changes on doing anything on the app, except checking loan limit and transaction charges are very high. Even making a savings on the app require you to pay for the service
943 people found this review helpful
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What’s new

Introducing fast, secure, and effortless Motor Insurance and Virtual Cards for convenient online transactions all now available right from your Family Bank App.

App support

Phone number
+254705325325
About the developer
FAMILY BANK LIMITED
customerservice@familybank.co.ke
Family Bank Towers Muindi Mbingu Street Shop 1 00200 Nairobi Kenya
+254 701 325325

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