PesaPap,Family Bank

3.8
7.3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Enjoy Pesa Bila Stress!

Welcome to the Family Bank Mobile Banking App, PesaPap. PesaPap enables you to bank easily, conveniently and securely. The app is modern, vibrant, refreshing and interactive. Built with you the user in mind. This app is unique as it's built and designed around customer feedback, because when you talk, we listen, and act!

PesaPap provides you with quick access to your account. Access these services at your fingertips:

· Open an account

· Pay Bills - NHIF, Water, School fees, TV subscriptions

· Save Money

· Buy insurance

· Make transfers

· Deposit and withdraw money,

· Access mobile money,

· Access instant loans,

· Manage your cards,

· Buy airline tickets

· Manage and track expenses and so much more...



PesaPap opens your world up to convenience and efficiency. Giving you peace of mind and making your banking experience one you will never forget.

PesaPap by Family Bank, Banking Bila Stress.

Regulated by the Central Bank of Kenya.
Updated on
Oct 31, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.8
7.2K reviews
Wesley Odhiambo
May 23, 2020
Poor customer service, getting a loan limit on this app is not easy, I can guarantee that. I have had the app installed for close to 2 years now and only managed to get a loan of 1500 from them once, when I installed it, after that. I pretty much never qualifed for any other loan. There are a lot of changes on doing anything on the app, except checking loan limit and transaction charges are very high. Even making a savings on the app require you to pay for the service
489 people found this review helpful
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Paulette Maina
May 31, 2020
It's really bad that I have to visit the bank just because I updated my phone software, that's unrealistic. I don't understand why I have to be charged everytime I check my balance. You need to have a balance pop up like Equity bank mobile app. The application needs to be revised and updated. It's so hard to manoeuvre around it and it has so many unnecessary pages. Make an all access tab for easier use.
469 people found this review helpful
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peter kariuki
April 17, 2024
First of all, they needed to do something on this app because when I deposit money or customer deposit money to the bank the app doesn't reflect and update the balance it takes time. So it is very tiresome because you cannot use the money as emergency when the customer deposit or when other person deposit money for you. very boring . can rate 6/10
2 people found this review helpful
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What's new

New and improved features now available on your PesaPap mobile App.
Pesa Bila Stress.