PrimeMobi
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577 reviews
Everyone
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10K+
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About this app
Welcome to the Prime Bank Mobile Banking App. Our customers can enjoy banking at their fingertips, through mobile devices.
Services includes balance enquiry, mini statements, statement on demand, utility payments, stop payments, cheque enquiry, Mpesa B2C, Mpesa C2B, PesaLink, mVisa, airtime top-ups, and much more.
Sign-up with your Branch to avail this service.
Services includes balance enquiry, mini statements, statement on demand, utility payments, stop payments, cheque enquiry, Mpesa B2C, Mpesa C2B, PesaLink, mVisa, airtime top-ups, and much more.
Sign-up with your Branch to avail this service.
Welcome to the Prime Bank Mobile Banking App. Enjoy Premier Banking on the go.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- No data collectedLearn more about how developers declare collection
- Data is encrypted in transit
- Data can’t be deleted
Ratings and reviews
572 reviews
Kaana Adventures Kenya
- Flag inappropriate
September 30, 2026
Everytime I log in it gives an error. Am forced to uninstall and reinstall the app again for me to gain access. what could be the issue.
Prime Bank Limited
September 30, 2026
Dear Kaana Adventures Kenya, We apologise for the negative experience.Please email us a screenshot of the error you are facing along with your mobile number to customercare@primebank.co.ke or you can call us on +254111004000/0111006000 so we can look into this for you .ÊK
Naimeesh Mistry
- Flag inappropriate
June 8, 2023
Previously worked well. For the last two months, similar to other reviews, unable to open the app, with the status saying "App Error" before the app shuts down. Despite deleting and redownloading there has been no change. This needs to be amended ASAP as there is limited opportunity to check bank balances and transfer otherwise.
20 people found this review helpful
Prime Bank Limited
June 12, 2023
Good Morning Naimeesh, we are sorry that you are having issues with the app. Could you please reach out to us on customercare@primebank.co.ke or +254 111 006 000 with your account details together with a description of the specific problem you are facing to allow us support you suitably. ^RO
Rahul Sashi
- Flag inappropriate
June 6, 2024
Not the most intuitive user interface. Seems quite outdated for the present time and certainly needs an overhaul. Fingerprint authentication lacking for transactions which would be a more secure and reliable way to transact and log in. It does however work and function adequately based on my limited use.
5 people found this review helpful
Prime Bank Limited
June 7, 2024
Dear Rahul Sashi, Thank you for your suggestions. our team is constantly working on introducing new features and improving existing ones. We are sure that your feedback will only help us improve further. We will certainly take your suggestions into consideration in our upcoming versions.^RO
What’s new
Introducing Lipa Na M-Pesa: Make payments to Paybill and Till numbers, directly from your PrimeMobi app.
Everyone
Learn moreApp support
phone
Phone number
+254204203193
About the developer
PRIME BANK LTD
ASHISH.BAGHEL@PRIMEBANK.CO.KE
Prime Bank Bldg Gr Flr Riverside Drv
Nairobi
Kenya
+254 742 983619