Modern Flames
3.1star
31 reviews
10K+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.1
31 reviews
Kelly D
- Flag inappropriate
March 3, 2023
Pro- The app works to control the fireplace. Cons-It won't do the update (even though it prompts me every time I open it)- super annoying but enough to make me not use it. I also don't love the preset options. I'm not sure why anyone would want a flashing fireplace? Maybe make some nice combinations for holidays or events instead (Easter, team colors, relaxation fades, etc)
6 people found this review helpful
Modern Flames Electric Fireplaces
March 7, 2023
Hello,
Thank you for the feedback on the features and the issue you are experiencing. Please feel free to reach out to our customer service or technical service team to help resolve the update issue at 1-877-246-9353 or email them at customerservice@rpgbrands.com and we will do our best to help fix this issue.
j regal
- Flag inappropriate
November 22, 2025
will not stay connected to google home control & voice assistant. stopped working a year ago. zero support!
Modern Flames Electric Fireplaces
December 10, 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at +18772469353? It appears Google has made some changes to their programs and we are looking into this issue.
Barbara Rodriguez
- Flag inappropriate
September 1, 2024
I love the option to set the fireplace to turn off. The app colors are easy to set but the 3 stars is because when I try to save the settings we like I can't. My Ambiance setting have preset and custom. When I try to save what I like under custom the colors are nothing like what I want. The app should have a help section with an index where you can search for what you are trying to resolve. Every time I type custom settings, my Ambiance in the search bar nothing appears. I had to create support
Modern Flames Electric Fireplaces
September 25, 2024
Hello Barbara, We highly appreciate your feedback. We will pass this on to our development team to look into your issue. If you need additional assistance please reach out to our customer service at 1-877-246-9353. Thank you.
App support
phone
Phone number
+16022689353
About the developer
Modern Flames, LLC
customerservice@modernflames.com
3515 E Atlanta Ave
Phoenix, AZ 85040
United States
+1 602-344-4218