3.1
31 reviews
10K+
Downloads
Content rating
Everyone
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About this app

APP allows you to control you Modern Flames electric fireplace such as the PRO series and Sunset Charred Oak log set and the new Orion Series fireplaces.
Updated on
Aug 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
31 reviews
Barbara Rodriguez
September 1, 2024
I love the option to set the fireplace to turn off. The app colors are easy to set but the 3 stars is because when I try to save the settings we like I can't. My Ambiance setting have preset and custom. When I try to save what I like under custom the colors are nothing like what I want. The app should have a help section with an index where you can search for what you are trying to resolve. Every time I type custom settings, my Ambiance in the search bar nothing appears. I had to create support
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Modern Flames Electric Fireplaces
September 25, 2024
Hello Barbara, We highly appreciate your feedback. We will pass this on to our development team to look into your issue. If you need additional assistance please reach out to our customer service at 1-877-246-9353. Thank you.
Kelly D
March 3, 2023
Pro- The app works to control the fireplace. Cons-It won't do the update (even though it prompts me every time I open it)- super annoying but enough to make me not use it. I also don't love the preset options. I'm not sure why anyone would want a flashing fireplace? Maybe make some nice combinations for holidays or events instead (Easter, team colors, relaxation fades, etc)
6 people found this review helpful
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Modern Flames Electric Fireplaces
March 7, 2023
Hello, Thank you for the feedback on the features and the issue you are experiencing. Please feel free to reach out to our customer service or technical service team to help resolve the update issue at 1-877-246-9353 or email them at customerservice@rpgbrands.com and we will do our best to help fix this issue.
George Kuck
February 22, 2025
The app is very temperamental. The heater control says OFF when it is on and does not allow selecting high or low heat when thermostat is used. Most of time heater can not be turned on until main power switch is turned off and then on,which appears to reset something before heater can be turned on.
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App support

Phone number
+16022689353
About the developer
Modern Flames, LLC
customerservice@modernflames.com
3515 E Atlanta Ave Phoenix, AZ 85040 United States
+1 602-344-4218