Parents Gateway
2.9star
3.67K reviews
Everyone
info
Government
info
500K+
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Everyone
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About this app
Stay updated on your child’s school programmes with Parents Gateway (PG). Receive information, respond to forms, book meetings, declare travels, access parenting resources, and more!
PG is available for mainstream MOE kindergartens, primary schools, secondary schools, junior colleges, Temasek Polytechnic and Ngee Ann Polytechnic.
PG uses Singpass to identify parents of students in these schools. Upon
successful authentication, the connection to Singpass will be terminated. Please remain logged in to receive notifications when schools send new posts. There is no risk of Singpass credentials being stolen if you remain logged in.
[Known Issues]
- Samsung S7 on Android 6 and 7 is known to have compatibility issues. To use Parents Gateway, please upgrade to Android 8
- Enhanced security measures have been put in place for rooted devices. The security measures is known to block apps such as Lucky Patcher and Rom Manager. Uninstalling these apps will enable you to use the Parents Gateway app.
- No or inconsistent notifications received by Oppo and Huawei devices. This is due to battery optimisation configurations set by manufacturer.
Parents Gateway is brought to you by the Ministry of Education (Singapore).
For queries and feedback, contact us at https://go.gov.sg/pgsupport.
PG is available for mainstream MOE kindergartens, primary schools, secondary schools, junior colleges, Temasek Polytechnic and Ngee Ann Polytechnic.
PG uses Singpass to identify parents of students in these schools. Upon
successful authentication, the connection to Singpass will be terminated. Please remain logged in to receive notifications when schools send new posts. There is no risk of Singpass credentials being stolen if you remain logged in.
[Known Issues]
- Samsung S7 on Android 6 and 7 is known to have compatibility issues. To use Parents Gateway, please upgrade to Android 8
- Enhanced security measures have been put in place for rooted devices. The security measures is known to block apps such as Lucky Patcher and Rom Manager. Uninstalling these apps will enable you to use the Parents Gateway app.
- No or inconsistent notifications received by Oppo and Huawei devices. This is due to battery optimisation configurations set by manufacturer.
Parents Gateway is brought to you by the Ministry of Education (Singapore).
For queries and feedback, contact us at https://go.gov.sg/pgsupport.
Stay updated on your child’s school programmes with Parents Gateway (PG)
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
3.58K reviews
Cheryl Chan
- Flag inappropriate
July 13, 2026
I have problem saving the post. Now I save it, 5 minutes later it's gone. I unsave the old post, 5 minutes later, it came back.
Ministry of Education (Singapore)
July 14, 2026
Dear User,
Thank you for your feedback and we apologise for the inconvenience. Our team is actively working on a fix, which is expected to roll out next week. We appreciate your patience and understanding.
Christina
- Flag inappropriate
- Show review history
January 15, 2026
I have had no problems with this app for many years, but since last update, I keep having so much difficulty downloading attached files. Files don't download, and I have to close app, restart my phone several times, reinstall app and cross fingers in hopes that it would finally work. Even after it does finally work, the following day, when I try to download another attachment, I will face the same issue.
2 people found this review helpful
Ministry of Education (Singapore)
January 16, 2026
Dear User,
Thank you for your feedback. Please write to MOE_Parents_Gateway@moe.gov.sg for a more detailed resolution. As there is a word limit to the Google response, we are not able to support you with the interim solution. Thank you.
Zim Olivia
- Flag inappropriate
May 9, 2026
Blank screen appears when opening up the app. Reinstall the app many times, restarted phone many times and tried to log in using singpass but kept receiving no network messages. Frustrating!
Ministry of Education (Singapore)
May 11, 2026
Dear User, we’re sorry to hear about your app usage experience. To help us better understand and investigate the issue, could you please email us at MOE_Parents_Gateway@moe.gov.sg with more details? Due to the word limit here, we may not be able to provide comprehensive support via Google Reviews. Thank you.
What’s new
Bugs squashed and app fine-tuned for a better experience!
Everyone
Learn moreApp support
About the developer
Ministry of Education
MOE_Parents_Gateway@moe.gov.sg
1 NORTH BUONA VISTA DRIVE
Singapore 138675
+65 8844 2856