2.9
3.66K reviews
Content rating
Everyone
Government
500K+
Downloads
Content rating
Everyone
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Stay updated on your child’s school programmes with Parents Gateway (PG). Receive information, respond to forms, book meetings, declare travels, access parenting resources, and more!

PG is available for mainstream MOE kindergartens, primary schools, secondary schools, junior colleges, Temasek Polytechnic and Ngee Ann Polytechnic.

PG uses Singpass to identify parents of students in these schools. Upon
successful authentication, the connection to Singpass will be terminated. Please remain logged in to receive notifications when schools send new posts. There is no risk of Singpass credentials being stolen if you remain logged in.

[Known Issues]
- Samsung S7 on Android 6 and 7 is known to have compatibility issues. To use Parents Gateway, please upgrade to Android 8

- Enhanced security measures have been put in place for rooted devices. The security measures is known to block apps such as Lucky Patcher and Rom Manager. Uninstalling these apps will enable you to use the Parents Gateway app.

- No or inconsistent notifications received by Oppo and Huawei devices. This is due to battery optimisation configurations set by manufacturer.

Parents Gateway is brought to you by the Ministry of Education (Singapore).

For queries and feedback, contact us at https://go.gov.sg/pgsupport.
Updated on
Jun 18, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.9
3.58K reviews
Zim Olivia
May 9, 2026
Blank screen appears when opening up the app. Reinstall the app many times, restarted phone many times and tried to log in using singpass but kept receiving no network messages. Frustrating!
Did you find this helpful?
Ministry of Education (Singapore)
May 11, 2026
Dear User, we’re sorry to hear about your app usage experience. To help us better understand and investigate the issue, could you please email us at MOE_Parents_Gateway@moe.gov.sg with more details? Due to the word limit here, we may not be able to provide comprehensive support via Google Reviews. Thank you.
Steven Heng
May 19, 2026
it is very difficult to load since the first day I download the apps every click will take at least 1 min before it load the page. now it start to show error after the waiting. hope it will better. thanks
Did you find this helpful?
Ministry of Education (Singapore)
May 21, 2026
Dear Parent, Thank you for your feedback! We're sorry for the inconvenience caused and understand how frustrating this can be. We'd love to help resolve this for you — please reach out to us at MOE_Parents_Gateway@moe.gov.sg for personalised support.
Chris Tan
May 8, 2026
can't login after replaced phone. stuck at login page, no response after click singpass login. the faq also cannot be clicked.
Did you find this helpful?
Ministry of Education (Singapore)
May 11, 2026
Dear User, we’re sorry to hear that you’re experiencing login issues after changing your phone. To help us better understand and investigate the issue, could you please email us at MOE_Parents_Gateway@moe.gov.sg with more details? Due to the word limit here, we may not be able to provide comprehensive support via Google Reviews. Thank you.

What’s new

We have squashed some bugs and made improvements for a better experience.
Content rating
Everyone
Learn more

App support

About the developer
Ministry of Education
MOE_Parents_Gateway@moe.gov.sg
1 NORTH BUONA VISTA DRIVE Singapore 138675
+65 8844 2856