This app SUUUUCKS... It keeps logging me out, I keep entering the right info and it still says error. They need to fix it ASAP. It's waaaay easier going through a browser to pay online. Just use Google Chrome or whatever to pay. This app is useless. Save yourself some time and skip this app for now.
Good but lacks functionality Not sure what everyone is complaining about. I entered my login info with no problem and was able to access everything. Easy layout and bill pay. Major downside is I'm not able to pay by loan like on website.
Great...sike. Have an important message you need to read ASAP? Don't worry, they'll lock you out of your account after you've entered your correct, already difficult username and password a million times.
Not sure why folks are complaining about not knowing their sign ons and blaming it on the app, maybe there used to be a glitch? The app works perfectly, looks identical to the website so I'm not sure if I'll ever actually use it. Doesn't offer any better functionality, but it definitely functions as intended!
Bad app - looks like phishing? An app asks for your login credentials and immediately tells you its wrong? This looks like a phishing app! Not sure what happened, the old version worked reasonably well.
Set up is stupid Entering the birth date is the most ridiculous thing I've seen. To have to tap through every month for dozens of years is just stupid.
International profile support, individual loan detail, loan level payments, no network connection handling, dynamic contact us information. Fixed session timeout bug, attachment download bug on Android 6 and 7, and camera open bug on Android 7. Other miscellaneous UI improvements and bug fixes.
With the Great Lakes Mobile app, managing your loans is quick and easy.
Making payments on your FedLoan Servicing loans is now easier than ever.