The reviews I read seem unfair to the app. I had trouble signing in; I used the "sign in help" button; everything was cleared up. Simple.
App works well now. Password reset and unlock all can be done within the app. All messages are viewable, balance info, payment info. Much better than finding old emails or wasting time waiting on the phone
Looks like bad reviews are for previous version, everything appears to work fine for me with current version. Much easier to read with app than on browser with my Samsung S7.
This app SUUUUCKS... It keeps logging me out, I keep entering the right info and it still says error. They need to fix it ASAP. It's waaaay easier going through a browser to pay online. Just use Google Chrome or whatever to pay. This app is useless. Save yourself some time and skip this app for now.
Good but lacks functionality Not sure what everyone is complaining about. I entered my login info with no problem and was able to access everything. Easy layout and bill pay. Major downside is I'm not able to pay by loan like on website.
Great...sike. Have an important message you need to read ASAP? Don't worry, they'll lock you out of your account after you've entered your correct, already difficult username and password a million times.
International profile support, individual loan detail, loan level payments, no network connection handling, dynamic contact us information. Fixed session timeout bug, attachment download bug on Android 6 and 7, and camera open bug on Android 7. Other miscellaneous UI improvements and bug fixes.
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