1. Transaction Processing
Operate the POS system to handle customer purchases
Scan items, input prices, and calculate totals
Accept payments (cash, card, digital wallets)
Issue receipts and provide correct change
2. Customer Service
Greet customers and assist with purchases
Answer questions about products, prices, and promotions
Handle returns, refunds, and exchanges through the POS system
3. Inventory Management
Update stock levels in the POS system
Report low stock or discrepancies
Assist in stock counting and product labeling
4. System Operation & Maintenance
Ensure the POS system is functioning properly
Troubleshoot minor technical issues
Report system errors or hardware problems
5. Record Keeping & Reporting
Maintain accurate transaction records
Generate daily sales reports
Balance cash registers at the end of shifts
6. Compliance & Security
Follow company policies for transactions and cash handling
Protect customer data and payment information