Are you mobile? Want to track all your parcels in real time? Nothing could be simpler with the Mondial Relay app 😊 The Mondial Relay app is free and makes your life easier! It's simple, reliable, and secure. With it in your pocket, tracking, collecting, and sending your parcels is easy! Locate your favorite 24/7 Lockers and Points Relais® in a network of 17,000 nearby locations.
🚚 TRACK ALL YOUR PARCELS IN REAL TIME
What's better than having important information in your pocket? With the Mondial Relay app, track all your parcels: e-commerce deliveries, shipments between individuals, marketplaces, returns, etc.
The details of each delivery stage are clear and precise, allowing you to know exactly where your package is.
No longer want to see a parcel in your tracking? Archive or delete it from the app.
🗺️ LOCATE YOUR LOCKERS/RELAY POINTS®
With over 8,000 Lockers, Mondial Relay is the leader in France. Easily find the Local Points near you, your home, or even your workplace using our interactive map. Parcel drop-off and pickup at Mondial Relay is wherever you want, whenever you want!
😊 PICK UP YOUR PARCELS QUICKLY
Thanks to notifications from your mobile app, be informed as soon as your parcels are available. Don't forget to enable them in your account settings.
Even easier and faster to pick up your parcels at a Locker! Armed with the Mondial Relay app, open your locker remotely with your smartphone and let the magic happen... Ta-da! The door opens and your parcel is ready to be collected. A feature that really makes you smile ;)
As an alternative to remote opening, the QR code and collection code are still available for picking up a parcel.
🎁 SEND PARCELS TO YOUR LOVED ONES
Want to treat a loved one? Whether it's for a birthday or a forgotten item, don't panic! You can purchase your labels directly from the "Send" tab of the app, starting at just €3.59. And good news: home delivery is now available throughout France. You can also send a parcel without a label, simply by dropping it off in a Locker using a QR code. No need for a printer; sending parcels has never been easier!
➕ MANUALLY ADD A PARCEL TO YOUR TRACKING
Is one of the parcels you're expecting not showing up in your app? Don't panic, you can add it to your tracking by clicking "+" and entering its tracking number.
📦 TRACK YOUR FAMILY AND FRIENDS' PACKAGES
The choice is yours! Enter up to 5 email addresses and/or up to 5 mobile numbers securely in your profile. This allows you to track and collect additional packages: yours and those of your loved ones. Adding or removing an email address or mobile number is just a click away!
The Mondial Relay application is managed and hosted by the company MONDIAL RELAY SASU: - Address: 1 avenue de l'Horizon, 59650 VILLENEUVE D'ASCQ, France - Share capital: 500,400 Euros - Registration: n°385 218 631 in the Trade and Companies Register - of LILLE METROPOLE (FRANCE) - Intra-community VAT: FR 39 385 218 631 - Director in charge of the Application: Mr Quentin BENAULT - Telephone: 09 69 32 23 32 - Email: app-feedback@mondialrelay.fr - GDPR Policy: https://www.mondialrelay.fr/donnees-personnelles/