Nickk McGuire
Cool concept. Except the app forces to use their proprietary card. I added/favorited my personal credit card, but it just removes it as favorited thus giving you the option to use it. You have to go back and re-add it as favorite to get it to come back up. This annoying/unnecessary method no longer works and my personal card does not even come up anymore. Thus why I am uninstalling.
14 people found this review helpful
Nayax Ltd
February 21, 2021
Hi Nickk, Sorry to hear that you had a negative experience with Monyx Wallet. With Monyx Card you get more for your money, you can top up your Monyx Card and get up to 10% cashback on every purchase. I would be happy to help you if you need assistance. Please feel free to contact me via the Monyx Wallet Facebook.
Jon Tempest
So much hassle to let my daughter go on a child's ride... Verify phone number then verify email then register a card and my bank doesn't recognise the seller so blocks. Doesn't use Google pay either to add funds. So much hassle to set up and takes joy away from my daughter actually putting money in. Can't give less then 1 star otherwise I would.
We are sorry to hear that you have experienced issues while using Monyx. We want to help. We kindly ask that you contact our support team at support@nayax.com. Our team will work with you to troubleshoot the issue and provide a solution. We'd appreciate it if, after the troubleshooting, you would consider updating your review.
Sammut Piano
The app is always displaying errors when trying to top up, send a query to customer care and response is extremely slow. Unfortunately the department I work with use this app for our vending machines which is very inconvenient for me
We are sorry to hear that you have experienced issues while using Monyx. We want to help. We kindly ask that you contact our support team at support@nayax.com. Our team will work with you to troubleshoot the issue and provide a solution. We'd appreciate it if, after the troubleshooting, you would consider updating your review.