![](https://play-lh.googleusercontent.com/a-/ALV-UjXgWbz2OxfjytJfCeQA89xd6LTIAifRTU_R7tsNvkXnAFSypU9XAQ=s32)
Hope Demel
EASY. CONVIENIENT. SIMPLE. I wanted to check my Thanks Matters card balance the other day out to grab lunch, and it's right there when logged in! Needed to grab someone's cell number on the go—could call right from the clickable number in their profile. This app is built just like all the ones I'm used to using every day, so there's no guessing about where to find things. I understand any app attached to money needs extra security, but I love that you guys added the biometric sign in, SO FAST.
4 people found this review helpful
No need to reinvent the wheel That's what people say at least... Happy to hear that it feels familiar and easy to navigate! Thank you Hope! 🙏🏽
![](https://play-lh.googleusercontent.com/a-/ALV-UjWiVuxuY8ncbcNBAaqu8mfU0t_0To0wXdevo0mPfXn4QjONH8JK=s32)
Sean C
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Your app is horrible. It has so many glitches. When giving awards, you can't type a whole paragraph without it freezing. The section that you try to find people freezes all the time. I can go on and on about it freezing when I try to use it. Yes I cleared cache, emptied storage, uninstalled and installed and still have problems.
1 person found this review helpful
So sorry to hear you're having issues with the app Sean! We would never expect a user to have to put in so much effort to use the app. We will broaden our testing to try and see if we can't track down what is causing your freezing and be sure to fix it. Watch for updates! If you continue to experience issues, please contact mobile@motivosity.com
![](https://play-lh.googleusercontent.com/a-/ALV-UjV4Ief1jy7wiJwW0mkRd3FWLDeBunKaZ_urlDPi50HT8UsdkIaogg=s32)
Jennifer Tippett
So far, it's great! The only thing that I'm seeing as a slight annoyance is that I have to login each time I open the app including entering the 2FA code sent to my email, even though biometrics are turned on. Not sure if this is a bug, or working as designed.
2 people found this review helpful