MobileOSS

Motorola Solutions

About this app

MobileOSS gives you industry-leading field service management capabilities in the palm of your hand. Manage Dispatch cases, customers, contacts, locations, tasks and products directly from your Android Devices. The Auto On-Site feature automatically updates a ticket's status when the user enters a geofence created using the site's coordinates. (This feature requires location services to be enabled and the necessary permissions granted on the user's device.)

Ratings and reviews

Works great when it works. It's been unusable for weeks now. Apparently there is an issue with an upgrade that's in process. UPDATE, I have forwarded screen shots and details to support. They are working to resolve the issues, but so far we are still waiting for resolutions.

Please allow the user to stay logged without having to constantly log back on. If the MSI gmail account can stay logged on indefinitely, this app should be allowed to as well. The sync doesn't work, log off, and log back on to receive updated incidents.

I have used this app since beta and have received a survey every time I have resolved a case. I don't need any more surveys. I just need this app to work when I need it to.

What’s new

- Added new features: Category Search, Upcoming Change, PMI Validation during CHG Creation
- Bug fixes