Mi Movistar

Movistar España

About this app

Welcome to the My Movistar app!

In this version, we've further personalized your experience and expanded its features.

All your Movistar products at your fingertips, without calls or waiting.

Available for Movistar Spain residential and self-employed customers.

The 10 most used features:

- View and download bills
- Review usage and control extra expenses
- See which products you have contracted and upgrade them

- Subscribe to recommended products: savings packs, fiber, TV, mobile plans, mobile phones, televisions, alarms...

- Track orders, claims, or faults

- Change your appointment with the technician or installer

- Pay outstanding bills with Bizum, card, or bank account
- Change your bank account, contact email, or app/website login credentials.

-Personalize your TV whenever you want and never miss the latest releases each week.
-Activate or deactivate services: roaming, voicemail, call blocking or forwarding...
-Check your PUK code or block your mobile line in case of theft or loss.

If you have any questions or suggestions, please send them to our email address: [e-mail]

Ratings and reviews

So I was trying to use the prepaid thing here coz I don't really need a plan; with wifi at home and I'm always at home anyways. When I try loading the app it eats my money almost immediately. I'm not even using the data yet and when I tried turning the load into a "promotion" for a month. it's taking too long to process making you do it again, then it happens again. But mind you if they ask if you want to load your sim. It's as fast as it can ever be. I'm considering changing my sim 🤷🏻‍♀️

I just disconnected my regular plan to switch to prepaid. I topped up. now trying to log into the app to pick a plan and it is telling me that the app is not working. when I am outside of Spain and needing data. (Germany). you call the 1200 number they gave, it is not going through.

Months have passed since I got my Movistar SIM and not a single bug in this app has been fixed. Using the mobile number to enter the app almost never works "ya hay otro inicio de sesión en marcha". No there is no other session! Information on data used is completely wrong. It says that I use 500GB every few hours. Only the summary on the front page is correct. How is it possible that a big company like Movistar can have such poor software??? Zero stars. And don't tell me to contact you by email.