Mi Movistar

Movistar España

About this app

Welcome to the My Movistar app!

Download the Mi Movistar application and manage your mobile contract and prepaid lines and services. All with the advantage of doing it comfortably from your mobile device. Available for Movistar Spain customers

We tell you everything you can do:

- Instantly check your contracted products, the contracted Fiber or ADSL Internet speed and your data and call consumption, both on your mobile line and landline. This way you can control extra expenses.
- Access details of your invoices. You can download them in PDF format.
- Activate and manage your services:
* Mobile line: Voicemail, call forwarding, roaming and others. Likewise, you can consult the PUK code in cases of terminal blocking.
* Digital: Secure Connection, Smart WiFi, Movistar Cloud…
* Television platforms and content
- Don't run out of mobile data: contract additional extra data if you need to complement your monthly rate, manage data shared between your lines or pay per use. Or check if you have unlimited data on your rate.
- Enjoy Offers and exclusive content in the Store section.

Besides…
- Track your orders.
- Use technical support in case of breakdown.
- Activate the mobile line consumption widget for your smartphone desktop and always have this information at hand.
- Manage your mobile prepaid lines: check balance, consumption and movements. Perform balance recharges or request a balance advance. Manage data or call bonuses.
- Try the speed test of your Internet connection from your mobile (for WiFi or Mobile Network depending on how you connect).
- With Movistar Tokens you get fantastic experiences. Easily generate tokens just for exploring your Movistar world and redeem them for first-run movies, unlimited data bonuses, tasting channels on Movistar +, exclusive raffles, fantastic experiences and much more.

We appreciate your questions and suggestions to offer you the best application in its category: [e-mail].

Ratings and reviews

So I was trying to use the prepaid thing here coz I don't really need a plan; with wifi at home and I'm always at home anyways. When I try loading the app it eats my money almost immediately. I'm not even using the data yet and when I tried turning the load into a "promotion" for a month. it's taking too long to process making you do it again, then it happens again. But mind you if they ask if you want to load your sim. It's as fast as it can ever be. I'm considering changing my sim 🤷🏻‍♀️

Can't find a way to change the language in the app to English. Seriously its 2026! Basic accessible localization need to be added. very poor process to pay.

Months have passed since I got my Movistar SIM and not a single bug in this app has been fixed. Using the mobile number to enter the app almost never works "ya hay otro inicio de sesión en marcha". No there is no other session! Information on data used is completely wrong. It says that I use 500GB every few hours. Only the summary on the front page is correct. How is it possible that a big company like Movistar can have such poor software??? Zero stars. And don't tell me to contact you by email.

What’s new

¡Gracias por usar la app Mi Movistar! En esta versión hemos mejorado el funcionamiento de la app para que tengas una experiencia cada vez mejor.