Mi Movistar

287K reviews
Content rating
Everyone
10M+
Downloads
Content rating
Everyone
Learn more
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About this app

Welcome to the My Movistar app!

In this version, we've further personalized your experience and expanded its features.

All your Movistar products at your fingertips, without calls or waiting.

Available for Movistar Spain residential and self-employed customers.

The 10 most used features:

- View and download bills
- Review usage and control extra expenses
- See which products you have contracted and upgrade them

- Subscribe to recommended products: savings packs, fiber, TV, mobile plans, mobile phones, televisions, alarms...

- Track orders, claims, or faults

- Change your appointment with the technician or installer

- Pay outstanding bills with Bizum, card, or bank account
- Change your bank account, contact email, or app/website login credentials.

-Personalize your TV whenever you want and never miss the latest releases each week.
-Activate or deactivate services: roaming, voicemail, call blocking or forwarding...
-Check your PUK code or block your mobile line in case of theft or loss.

If you have any questions or suggestions, please send them to our email address: appmimovistar@telefonica.com

Manage and purchase your Movistar products instantly
Updated on
Jun 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    App activity
  • No data collected
    Learn more about how developers declare collection
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

285K reviews
Mae Dela Cruz
May 2, 2026
What a very bad experienced i had encountered, it kept loading. I can't even upload a 30 seconds video, i can't even watch a video without signal interruption My signal is toooo weak. i only have two phones connected on my wifi. fix it please. thank you
1 person found this review helpful
Andrea Serini
October 2, 2023
Months have passed since I got my Movistar SIM and not a single bug in this app has been fixed. Using the mobile number to enter the app almost never works "ya hay otro inicio de sesión en marcha". No there is no other session! Information on data used is completely wrong. It says that I use 500GB every few hours. Only the summary on the front page is correct. How is it possible that a big company like Movistar can have such poor software??? Zero stars. And don't tell me to contact you by email.
16 people found this review helpful
Movistar España
October 3, 2023
Hola Andrea, por favor, la única manera que tenemos de solucionar lo que nos mencionas es que nos envíes un correo a appmimovistar@telefonica.com detallando lo sucedido. Muchas gracias. Sentimos las molestias ocasionadas. Un cordial saludo.
Giacomo-Angelo Ursulean
October 25, 2024
This has got to be one of the worst user interfaces in an app that I've ever seen. After accessing the app and entering the code to see the details of your plan, guess what, you only see a page with your phone number, which you have to click; which brings you to a second page, in which, again, you don't see anything about the details of your plan, one click afterwards and you can finally see some details. Definitely not user friendly.
2 people found this review helpful

What’s new

¡Gracias por usar la app Mi Movistar! En esta versión hemos mejorado el funcionamiento de la app para que tengas una experiencia cada vez mejor.
Content rating
Everyone
Learn more

App support

About the developer
TELEFONICA MOVILES ESPAÑA SAU
appmimovistar@telefonica.com
RONDA DE LA COMUNICACION, S/N - DISTRITO C - EDIF. SUR 3 28050 MADRID Spain
+34 660 65 63 48

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