John Price
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After you install, register, login for the first time, that's it, unable to login again. Doesn't exactly give one a warm and fuzzy feeling about having stored a credit card. But, what did I expect for a 1.8 rated app. 5/9/24: Just tried to use the website to pay. Error says to choose parking duration. I would if that were an option. Why any property mgt company would use these guys is beyond me. Awful experience in all channels.
2 people found this review helpful
Bethany Schramm
Just use the kiosk, don't waste your time. After downloading this app, the parking UI wasn't working. I figured out that I needed to register, THEN add a credit card, then I could set my time to park. There were no errors or helpful messages walking me through this process. I assumed the app was broken. Finally got to parking, and I wasn't able to extend my time after purchasing my first few hours of parking. Devs, please do some usability testing.
8 people found this review helpful
Phillip Adams
This app is far more difficult to use than it needs to be. Use coins instead if you can. The parking zone selection through QR code scans does not work properly. This is extra frustrating because you can't just enter the zone number and parking space and have it easily lookup. I had to scan to get it to register at all. Make sure you double check what zone it says you're parking in. I had to fix mine manually. They also do not allow users to remove card information - you can only update it.
9 people found this review helpful