Urjas Call Center 2.0

MPPKVVCL

About this app

Urjas Call Center 2.0 is a modern and efficient mobile application designed to streamline call center operations and improve consumer support services. The app helps call center staff and officials manage complaints, calls, and consumer information in a simple, secure, and transparent way.
With an improved user interface and enhanced performance, Urjas Call Center 2.0 enables faster complaint registration, real-time status tracking, and better coordination between departments. The application is built to support day-to-day operational needs while ensuring accuracy and accountability.
🔑 Key Features:
• Easy complaint registration and management
• Call logging and consumer detail tracking
• Real-time status updates on complaints
• Improved performance and faster response time
• Secure access for authorized users only
• User-friendly interface for smooth operations
Urjas Call Center 2.0 is developed to support internal teams and officials in delivering reliable and efficient consumer services. This application is intended for authorized users and internal operational use.

What’s new

1. Day wise Count Report given in DC login
2. Password changes Screen
3. Search Application by ID,IVRS,Mob Number.
4. Tripping Feeder Web View