
Yulianto Yulianto
Worst Expedition ever ! I purchased an electronic device and the shop uses this JNT as the courier. I placed the order on 27 may and up until this review was written the package has not been delivered. I have called them billion times. Same boring and nonsense answers. I tried to find more reasonable answer by asking the nearest branch, but the answer i got was even more ridiculous. How come they don't know when will the package be shipped. My suggestion is to never uses JNT.
9 people found this review helpful

Adel Apriana
it is not recommended to use this delivery service. More and more people have come here who have even made long threads on twitter instead of being used as evaluation material, it has become even more so. The customer was not given clarity about the package, instead they were left to wait that long. What if the package is lost or damaged JNT will compensate?
2 people found this review helpful

A Google user
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Definitely sucks. I was requesting for pick up but until 5d later there's no respond. The 'waiting dropoff' written on the top isn't helping at all. On the good side, the delivery service is good if you're the receiver but if you're the sender, I say no more. I just hope J&T Express has more better service for pick up experience in the future. Thank you.
82 people found this review helpful