J&T Express Indonesia

3.0
124K reviews
10M+
Downloads
Content rating
Everyone
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About this app

J&T Express APP is designed for you to order, track packages, check shipping rates and the nearest drop point from you.

J&T Express APP now has more features !

1. New looks that more user friendly
2. New interface looks and new function for order, tracking, and shipping rates
3. Drop Point Finder that based on your nearest location that supported by google maps
4. Personalizing your personal data become more practical and better
5. FAQ that designed to help user to know J&T Express basic information

New looks and new experience !
Hope you enjoy using J&T Express APP
Updated on
Dec 31, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Contacts and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
123K reviews
dandan danz
January 20, 2024
Gave J&T a try because it had cheaper delivery prices compared to other services. But the app was impossible to use. Extremely slow, and I had to spam tap for any of the features to open. I shipped out 10 different packages, each time I had to click on the "Drop Off" button so many times until the app responded. Then, when I was at the actual drop off office, the app would not open my order info so I had to manually input the numbers. I don't think I will use J&T again just because of the app.
29 people found this review helpful
Eugene
January 10, 2024
Do not use this app! The customer service is useless. When my package arrived it came broken. I was still fine because i put an insurance on it. But the customer service is really hard to contact and when trying to contact the CS through the app they cancelled me when the queue is only 1 person left. When trying to go to one of the offline pick up areas, the employee there helped me to contact the insurance but the insurance here SUCKS! They use absurd reasons to cancel the claim.
10 people found this review helpful
Joshua Manik
December 26, 2023
Your app sucks, slow and cannot scan a barcode. The system needs a lot of maintenance. I have a bad experience using this expedition.
9 people found this review helpful

What's new

Dear J&T Express loyal customers,

As our commitment to always be there for you, J&T Express has made an application update to improve customer convenience.

What's New on V3.23.5
1. Improvement on APP security and performance
2. Bug Fixing

Let's update your application now!