MSR MSM

Main Street Renewal

About this app

MainStreet Maintenance is the field operations companion for MainStreet Renewal (MSR) service technicians and authorized vendors. Sign in with your MSR field credentials to see your assigned service appointments, view your route, and complete work orders - all from your phone.
Access is restricted to authorized MainStreet Renewal technicians and vendors. Valid MSR field credentials are required to sign in.

YOUR DAY AT A GLANCE • View all service appointments for any day, with a calendar to jump between dates • Sort your stops by date or by distance to work smarter in the field • Spot past-due appointments instantly so nothing slips through the cracks • Search across every date by service appointment, work order number, or property address

VIEW YOUR ROUTE • See your full day mapped out with stop order and ETAs • Get directions to your next stop in Apple Maps with one tap

WORK THE ORDER • Open any work order to review line items, subject, and full service details • Confirm the scheduled time, resident arrival window, and on-site access notes such as Always Home and Permission to Enter • Take action on appointments and keep status current from the field

STAY IN THE LOOP • Get notified about schedule changes and appointments that need attention • Manage your profile and preferences
Built for both employees and vendors, MainStreet Maintenance keeps your schedule, routing, and work order details in one place, so you spend less time in the office and more time getting the job done.

What’s new

Small enhancements have been added for banners, along with a STOW information tab for Renovation.