27 reviews
Content rating
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About this app

This is the Official mobile app of Union Cab of Madison, in Madison, Wisconsin.

Book a ride in as few as 3 clicks!

Use the app and skip the telephone queue, which is nice during peak hours.

See where your taxi is with live tracking.

Get a notification when the cab is near.

Set up future rides.

Save your common locations for quick access.

The GPS on your mobile device gives us your location so you don’t have to enter it. You can fine tune it on the map, too.

Type a note for the driver to help them find you.

Call us straight from the app by tapping “Call Operator”. Use this for parties larger than 4, or for special needs or requests.

Union Cab operates the largest taxi fleet in Madison. Our experienced staff and drivers provide over 400,000 rides annually. Drivers must complete the city approved disability & sensitivity training program, our defensive driving course, and pass an MPD driver background check.

Union Cab is a worker cooperative; each worker shares a vested interest as a member owner. Our Mission: “To create living wage jobs in a safe, humane, & democratic environment while providing quality transportation services.
Updated on
Sep 26, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info, and Device or other IDs
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

27 reviews
A Google user
December 11, 2019
Every time I try to book a cab, it tells me my password is incorrect. This happens on their website as well. Even when I re-register and immediately attempt to log on using the exact same password, it tells me my password is wrong. This happened months ago, and it happened again today. Uninstalling the app, again. Probably switching cab companies, too.
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Andrew Wetzel
February 18, 2022
A fine cab company, which as a customer service rep I call on behalf of my hotel guests all the time, but a non-functional app. Got set up without a problem, but for some reason it's giving me an error that "we can't pick up from that area," even though the app says they're only a minute away, and I am in the core of their service area. Will call them on the phone instead.
1 person found this review helpful
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A Google user
January 6, 2019
Disclosure: I currently work for union cab. Good app overall. GPS is off but you can enter your address for both pick up and drop off easily enough. Process from order to hitting our dispatch was pretty quick and painless, like we entered it ourselves. (You can call union cab and order a ride) I used it for the first time was able grasp how to use it staightaway from order to payment. App tends to hang at the end of a ride, requiring restarting. Fix gps/hanging and this is easily a 4-5 star app.
7 people found this review helpful
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What's new

Added support for Android 13