The app is clumsy as it constantly refreshes for no reason (as no new information is shown). The taxis on the main map seem to be made up and the estimated time of arrival sportatically changes from 4 mins to 12 then back to 2. I booked a taxi 20 mins before pick up and it showed up, picked someone else up and left us. My app said picked up. I called and they said they verify before leaving. I ordered another and he didn't verify either. Would recommend eCAB
Not Uber or eCAB Vancouver needs Uber. It's simple, effective, inexpensive and works. This app is no replacement. It doesn't work very well. It doesn't accurately shoe your pickup location. The first cab I booked stopped a block away, waited for 30 seconds then left without me. For the second I manually entered the address which was better. But pickup isn't fast. In all it took me about 20 minutes to get a cab with this app. Needs serious work. And Vancouver cabs need serious competition... TRY THE eCAB APP INSTEAD.
Would be really helpful to have an idea of where your cab is coming from or live updates based on driver's location. So many times it will estimate 2 minutes for pick up when it takes 20 minutes. Literally had a driver call me waiting on the West end of a street instead instead of East like it was requested. Awful UI and depends largely on driver's competence...
Very sketchy looking app. But used it today and it works! Taxi driver was super polite and arrived before booking time
Mediocre app, good service. Dispatches are faster than yc or bt, drivers are friendly, and despite using the same backend as bt the app is more stable.
Just as bad as the other cab companies in Vancouver. Too bad the NDP decided against Uber so they could get votes from cab drivers.
Fixed map display issue
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