WePro 360

Wipro Consumer Care Vietnam

About this app

KEY FEATURES:
⭐ Guided Workflow
Secure Check-in/Check-out: Mandatory location verification using GPS and selfie photo at the store, ensuring physical presence.

Step-locking mechanism: Requires employees to complete declaration tasks sequentially, preventing omissions.

⭐ Super-Fast Inventory Reporting & Barcode Scanning
Accurately updates inventory (Stock) and display (Facing) quantities at the SKU level.

Quick Entry Feature: Integrated barcode scanning camera automatically searches and matches products in an instant, saving maximum time at the point of sale.

⭐ SpaceShare & Shelf Management
Capture shelf photos, measure and provide visual charts (Stacked Bars) showing the shift in market share of display space by category/brand.

Closely control the structure and budget costs of rented shelves compared to free shelves.

Use dynamic forms to collect competitor data and manage promotional program evidence (photographs of invoices, gifts).

⭐ Smart Schedule Management & Heatmap
Provide a visual monthly work schedule, supporting Supervisors in easily managing hundreds of stores.

Flexible tools allow PGs to create temporary schedules, copy or swap schedules between days.

Route Map & Heatmap: Visually monitor travel routes via GPS and view heatmaps measuring the actual activity density of the entire team.

⭐ Artificial Intelligence Assistant (AI Engine & W-Bot)
Comprehensive AI Audit: The AI ​​system not only scores based on images but also analyzes all workflow data to assess employee compliance.

Automatic To-Do List Generation: AI automatically generates a "To-Do" list, forcing PGs to rectify shortcomings right in the store.

W-Bot Virtual Assistant: The intelligent chat frame allows users to type text commands to search for stores, summarize promotion progress, and export chart reports directly to the chat screen without complex navigation.

⭐ 100% Digitalized Administration (Admin Requests)
Completely eliminates manual paperwork. PGs can easily create and submit requests for off-route work, leave requests, overtime (OT) requests, or store closure reports.

Supervisors have a comprehensive dashboard to "Quickly approve" all requests from the team.

⭐ Internal Social Network (Community)
Integrated internal feed allows employees to post, share market insights, like, and comment.

Automatic community analysis compiles trending hashtags such as #promotions and #competition, helping management quickly keep pace with the market.

⭐ Top-Tier Personalized UI/UX Experience
Smooth operation with superior performance thanks to the React Native platform.

Dynamic Color: Allows employees to customize the main color of the application according to the brand they are responsible for (Romano, Aiken, MaxKleen, etc.) to create a sense of connection.

Intensive Dark Mode: Optimizes display for OLED screens, reducing battery drain and protecting eyesight when PGs have to look at the screen continuously under strong light in supermarkets.

What’s new

Fix issue