MyMillennium

Millennium Hotels and Resorts

About this app

Millennium & Copthorne Hotels plc is a global hospitality management and real estate group, with over 120 hotels in Asia, Australasia, Europe, the Middle East and North America. Whether it's a family break, business trip or weekend getaways, we cater for all your needs.


My Millennium app is the quickest way to book rooms at our hotels. As a My Millennium member, you will enjoy special member discounts for online bookings on the app or on www.millenniumhotels.com. Enjoy member discounts off booking rates, double points every 10 nights, triple points and 20% off dining during your birthday month. Earn points as you book and use them for room upgrades and over 100 exciting rewards!


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Ratings and reviews

For such a big chain of hotels, this app is total garbage. Logins are still required for any action, SSO doesn't work, crediting points takes months of email chasers, expiry of points happens well before the month ends with no notification or emails. With all the negative feedback, you'd think they'd do something about it or make up for it with customer service. (it's equally bad) Their business model is to provide lots of loyalty points for stays but never credit or allow you to utilize it.

Horrible experience with customer service and the app. 0 automation, tech team is basically non-existent, everything is done manually. Points are never credited, even after sending multiple emails, they don't act on it and will always say there's a delay. Credited points expired well before the stated expiry date and they can't even reinstate those, citing a whole bunch of excuses. It isn't even that hard. Also, when you want to book a hotel/redeem a reward you're forced to login again.

App is a glitch fest. Locked me out after 5 attempts to book a member rate room. Contacted the hotel and they were no help. They couldn't honour the member rate as it's on line only. I asked them to reset my account lock out and they would not help, instructed me to contact them by email. I done that 2 days ago. No response from them yet! It appears their customer service is just as bad as their app! Fortunately, there are many other hotel companies that would love my business.

What’s new

What's new in this update:
- Sign in with a one-time passcode or a sign-in link sent directly to your email
- Access membership details via QR code
- MMBiz members can now be identified with the MMBiz program logo
- Arabic language support now available
- Additional support for Culinary Compass