The Pacheco & Cunha app is the official communication channel between the firm and its clients. Instead of exchanging messages and documents through generic apps, everything is gathered in one place: every conversation, every file sent, and every stage of your processes, with a record of what was requested and what has already been delivered.
TRACK YOUR PROCESSES
See the list of processes you are involved in and open each one to check the current stage, the participants involved, and the complete timeline — requests, submissions, conferences, and stage changes appear in order as they happen. You no longer depend on phone calls to find out the status of your case.
SEND REQUESTED DOCUMENTS
When the firm needs a document, you receive the request in the app, with a description of what is needed. Simply attach the file or take a photo using the app itself. You can track when the submission has been received and verified, and you can reopen the documents related to your process at any time.
CONTACT CUSTOMER SERVICE
The chat connects you directly to the firm's customer service center, in the same format you're already used to: text messages, photos, and files. Within a case, you can also send specific questions about that subject, so that the answer reaches the person handling it.
NOT A CLIENT YET?
You can create your account even without having a case in progress and start a conversation with the firm through the app. The first contact originates in the official channel, registered from the first message.
INSTANT NOTIFICATIONS
Receive an alert when there is a new message, a document request, or a change in your case. In the settings, you choose which notifications you want to receive.
ALSO AVAILABLE IN THE APP
Self-registration and password recovery
Addresses, phone numbers, and office hours
Editing your contact information
Accessibility adjustments, such as increasing text size
Terms of use and privacy policy always at hand
YOUR DATA
Access is password-protected, and information is transmitted in encrypted form. The content of your cases and conversations is visible only to you and the office team responsible for your service.
This application is intended for clients and interested parties of the Pacheco & Cunha office and serves as a means of communication and document submission. It does not replace the legal advice provided by the office professionals.
Track your cases and speak directly with the Pacheco & Cunha office.