
Rachel Zeiss
- Flag inappropriate
- Show review history
App interface sucks and is clumsy. Half the time it calls through my phone, not the app, even if I'm inside my home. When it does manage to go thru app, I can't tap it as it pops up to open the app, i have to go to the notification first. Lobby intercom is constantly broken, today has been ringing for 30 min non stop. Sometimes the camera feature shows us someone else who rang previously, not the current person calling. Garbage. In reply to developer: it's both, clearly you didn't read the first part that mentions when the app notifies me. We also know the actual hardware is not working as well, they have been in to fix it several times (it was completely blacked out for over 5 days last week)
12 people found this review helpful
MVI Systems
September 2, 2021
Hi Rachel, we apologize for the issues your having! Based on the description of your complaint, it does not sound like it is an app related problem at all, but with the installation of the system. App calling relies on the building internet installed, so if it isn't properly done, then you will get calls to a phone line instead of through the app.

Fatima Johnson
This app has its hiccups at times but it is really reliable. It allows my family and I the luxury of having access to our building from our phones. There have been times where we are away and are still able to let delivery people into our building, reducing the risk of missing packages. This app gives us a level of convenience and freedom that we haven't had at other apartments.
3 people found this review helpful

Jamal Johnson
App performs pretty well, though I've had issues letting people in because my keyboard will activate it self when opening the app (which will block the buttons), that could entirely be a Google problem though. Being able allow visitors in via a notification prompt could alleviate this. I would also like to pay to remove ads. Seeing them makes the app feel very cheap. The UI could use a bit of a polish as well.
4 people found this review helpful