MVI myKey™
Contains ads
3.2star
90 reviews
Everyone
info
5K+
Downloads
About this app
The myKey™ app allows tenants of an apartment buildings to interact with the kiosk intercom installed in the lobby of their building. They can hold one way video or two way video conversations with visitors at the door, and can grant them entry to the building. The app also can receive video voice mails left for the resident at the front door lobby kiosk.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages, and App activity
Data is encrypted in transit
Ratings and reviews
3.2
89 reviews
Rachel Zeiss
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September 2, 2021
App interface sucks and is clumsy. Half the time it calls through my phone, not the app, even if I'm inside my home. When it does manage to go thru app, I can't tap it as it pops up to open the app, i have to go to the notification first. Lobby intercom is constantly broken, today has been ringing for 30 min non stop. Sometimes the camera feature shows us someone else who rang previously, not the current person calling. Garbage. In reply to developer: it's both, clearly you didn't read the first part that mentions when the app notifies me. We also know the actual hardware is not working as well, they have been in to fix it several times (it was completely blacked out for over 5 days last week)
12 people found this review helpful
MVI Systems
September 2, 2021
Hi Rachel, we apologize for the issues your having! Based on the description of your complaint, it does not sound like it is an app related problem at all, but with the installation of the system. App calling relies on the building internet installed, so if it isn't properly done, then you will get calls to a phone line instead of through the app.
Justin Starkenburg
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June 18, 2021
The app crashes and freezes constantly and does not notify me when people ring or call from the door. I miss having an actual intercom that works. The app is also big, and requests for support are meet with useless bot emails suggesting things like "update the app" or "reboot your phone." Update: The app is even less stable than before. I can't even log in, even after retting my password repeatedly. I cannot enter my own apt without bothering a neighbor. Worthless app and worthless support.
20 people found this review helpful
MVI Systems
January 11, 2021
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at Support@mvisystems.com? We'll get you up and running.
Fatima Johnson-Peters
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September 1, 2021
This app has its hiccups at times but it is really reliable. It allows my family and I the luxury of having access to our building from our phones. There have been times where we are away and are still able to let delivery people into our building, reducing the risk of missing packages. This app gives us a level of convenience and freedom that we haven't had at other apartments.
3 people found this review helpful
What’s new
WHATS NEW?
-New Notifications
-Redirect Flows
-Bug Fixes
-New Notifications
-Redirect Flows
-Bug Fixes
App support
About the developer
MVI Systems LLC
support@mvisystems.com
2607 Nostrand Ave
Brooklyn, NY 11210-4640
United States
+1 844-684-7978
