
Anthony Mazola
Works well about 90% of the time. Super convenient when the app is running but a nightmare when trying to get to work and all of a sudden, the network is down. Also, if you call support, they'll answer 2/3 times. My 3rd time I was stuck on hold for 25 minutes, gave up and called an Uber. Overall, kinda reliable but very convenient nevertheless.
4 people found this review helpful

Rosie Peters
Lately when I try to book a ride, the app or map doesn't recognize my address, and it gives me someone else's! Then I have to call customer service to get one booked! Then I have to pay cash when I get on the bus. Even though I have purchased tickets in my account! Which is another inconvenience, finally this new app is suppose to help with long wait times, WRONG! There were times when I waited up to 40 minutes! Then your driver doesn't even apologize!
5 people found this review helpful

Bridget Mancilman
I am NOT tech savvy! Avoid apps and such. However, certain occasions deem it necessary. This was so easy and stress free. I highly recommend it. Looking forward to the fun this will bring.