
Bill S
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After multiple crashing and the app logging me out then no longer accepting my password after resetting it, it's clear the app was launched only half-assed. For an app that is needed for a service they plan on charging for they need to change most of how it works. Edit: Upgrade to 3 stars after getting needed help, but the app still needs a lot of work with GPS, crashes, and extremely long wait times for Catch Connect (sometimes over an hour when not in queue)
3 people found this review helpful
MetroWest Regional Transit Authority
January 15, 2023
I'm sorry to hear that you're having issues logging in. We definitely want to assist with that- could you please contact us at info@mwrta.com or call our call center at (508)283-5083 so that we can assist you in logging in. We'll also continue to make improvements based on your feedback.