ASD Mobile

Answering Service for Directors, Inc.

About this app

Stay connected to your funeral home without sacrificing your freedom. With ASD Mobile, you can join live calls in real time to assist families whenever needed, while keeping complete control of your funeral home's communications from anywhere. Every call answered by ASD is instantly categorized, giving you quick access to messages with just a tap.

Listen, read, redispatch and respond to messages, control your outgoing Caller ID, send and receive text messages using your funeral home's phone number, update service information, block unwanted solicitor calls, manage your on-call schedule, pay your ASD bill, and more—all from the palm of your hand. Join more than 20,000 funeral professionals who rely on ASD Mobile every day.

Please note that this app is available exclusively to ASD clients. During login, you'll enter the mobile phone number associated with your contact on your ASD account.

ASD Mobile supports Dark Mode, Dynamic Type, and widgets on supported iOS devices for an even better user experience.

Developed by the Czachor family, ASD is the only answering service dedicated exclusively to the funeral profession, serving more than 9,000 funeral homes nationwide. For over 50 years, ASD has remained committed to helping funeral professionals enhance communication through innovative technology and compassionate service.

ASD Mobile has earned national recognition for its innovation, helping ASD become the only company to receive the prestigious NFDA Innovation Award four times. First honored in 2012 for ASD Mobile and again in 2015 for its patented MobileFH™ feature, ASD continues to develop technology that helps funeral professionals communicate more effectively.

Ratings and reviews

**Update** app was fixed. Company called me and addressed the issue and all is well!**Update** So it won't let me log in and gives me different characters when I do try to get in. I have cleared the cache, uninstalled and reinstalled the app, even emailed you the problem. So I'm hoping this catches your attention and maybe fix the bug. It isn't just my phone, it is also happening to my co-workers as well. Please fix! Otherwise, it is a great app.

In the app settings there are "notification categories" named after the sounds in the app I want played during Urgent and Death notifications. In the notification categories you can only select phone sounds, which are played instead of the actual app sounds. Despite having notifications on, for both my app and phone, and checking to make sure it can run on data, battery saver mode, etc., the app still won't give me notifications when an Urgent or Death call come in.

I have had this app for three years, and gone through three different phones in that timeframe. No matter what model I have, the app resets my notifications sounds to "none" on an irregular basis. I have weeks where I'm resetting my notifications any time I'm on call, and weeks where I don't have to touch it. This has happened for the full three years that I've been using this app. Aside from that, the app keeps good records and the agents are very detailed

What’s new

Manage payment methods, use the new out-of-area funeral home lookup, create a Cremation Air account with a single tap, use the redesigned CareTracker to send ASD feedback, and UI enhancements for a more modern look.