4.3
5.57K reviews
100K+
Downloads
Content rating
Everyone
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About this app

MYDAWA is Kenya’s #1 all-in-one health platform providing users direct access to highly qualified medical professionals as well as access to high-quality medicines, and health and wellness products through our web and mobile applications.

MYDAWA is building the brand of choice in healthcare based on our simple and core value of CARE.

We Care so we will always seek to give the best advice.
We Care so we will never sacrifice the quality.
We Care so we will always seek to provide you with the best pricing.
We care so we will always protect your privacy.
We care so we will deliver our service to you wherever you may be.
Updated on
Feb 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
5.53K reviews
Damaris
March 30, 2024
App had a bug. I couldn't select the locations at checkout. Had to restart the app several times so it could work.
5 people found this review helpful
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ION KENYA LTD.
April 3, 2024
Hi Damaris, we're sorry to hear about the inconvenience you experienced with our app. Our team is continuously working to improve the app's functionality and address any issues promptly. If you encounter any further difficulties or have any other feedback, please don't hesitate to reach out. We appreciate your patience and understanding.
Rob Z
April 6, 2024
App works Ok but communication is very poor. I tried chat and then sent emails asking about a prescription product (price and availability). Never did get a response. I give up.
16 people found this review helpful
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ION KENYA LTD.
April 8, 2024
Hi Rob, thank you for sharing your experience. We apologise for the poor communication you encountered, this is not the level of service we strive to provide. We will investigate this matter further to ensure that our communication channels are improved.
Joan Sophy
March 22, 2024
This is very annoying. They say delivery between 24hrs within Nairobi and its clearly not. Kindly reverse the amount I had paid because whatever you guys will bring, it won't be helpful anymore. And you try chatting with their agents. They don't respond they just remain silent. Maybe its their trend. If you can't deliver something instead of frustrating others, just leave it until you are ready.
15 people found this review helpful
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ION KENYA LTD.
March 26, 2024
Hi Joan, we sincerely apologise for the inconvenience you've experienced. Please provide your order details on Whats App 0721301448, and we'll ensure immediate assistance and confirmation of your package delivery. Thank you for bringing this to our attention. Your satisfaction is our priority, and we're working hard to address this issue promptly.

What's new

Bug fixes.