My Hathway

Hathway Cable & Data Com Ltd.

About this app

Hathway launches its Self-Care App for Digital TV Subscribers.

You can now manage & renew your account online!

Current features include:

1. View your Subscription details - Free to Air(FTA) Pack, Hathway Recommended Bouquet, Broadcaster Bouquet & A-la-carte channels
2. View your Account Balance
3. Renew & Manage your account
4. Add Free to Air(FTA) Pack, Hathway Recommended Bouquet, Broadcaster Bouquet & A-la-Carte channels
5. Add Money to Wallet
6. Instant Payment via Wallet, Credit Card, Debit Card, Internet Banking
7. View Payment History
8. View latest & 7 days upcoming schedule for all channels on TV Guide
9. View more details on your favorite channel and program
10. Favorite you channels and programs
11. Set reminder for your favorite programs
12. Search any channel, program or cast
13. Register any complaint
14. Track your complaints
15. Contact details for Customer Care

Ratings and reviews

Rubbish app! Whats the use if I can't really select and choose what I want to watch. it's really pathetic. I have 2 television sets and can register only one on my cell number. and I have no control on what channels I want to watch. Can't do any changes online! What's the point of having an app! And oh yes! Submitting a complaint can only give you 'Network error' even when there is no problem with the network. I might as well shift to Tata Sky or Dish!

Just won't let you login easily even if the credentials are right. And there's a limit to number of times you can try to login. UI is pathetic. Not a responsive design. Lastly, even after you pay, the payments won't reflect in the app. After you call the customer service team, they will confirm the receipt payment, but app shows not paid and you end up paying multiple times.

Worst experience! the app doesnt allow you to recharge, online option doesnt work and the cable operator asks us to come to his office for every monthly recharge. To make things worse, the operator has changed and no other option other than just wasting our time and keep going to the local office. Bad service, worse experience.. Couldnt raise a complaint through the app either.