IDX

ID Experts Corp

About this app

Awards and Recognition
* Rated Excellent by PC Magazine
* 2021 Fortress Cyber Security Award Winner
* 2021 Cyber Defense Magazine Global InfoSec Award Winner
* 2021 Fast Company World Changing Ideas Award Winner
* 2021 American Business Stevie Gold Award Winner

*This app requires a valid IDX Identity subscription in order to use. IDX subscriptions are offered through https://www.idx.us/idx-identity/plans

*For MyIDCare members receiving services through the OPM cyber incident. Unfortunately, this mobile application is not available for your use. Please visit https://opm.myidcare.com to access your account.

Your identity protection is our mission. We protect you from the start with our monitoring technology and alert notifications. If fraud occurs, we work on your behalf to restore your identity, saving you time and frustration. Rest easy with up to $1 million of insurance reimbursement coverage and the confidence that IDX is the only protection with a 100% Recovery Guarantee or your money back*

IDX works around the clock to monitor your personal information and with the IDX mobile app you’ll have access to your identity protection wherever you go. The IDX mobile app allows you to:
• Receive alerts and notifications
• Report suspicious activity
• Lock and unlock your credit report with the push of a button**
• Get your monthly credit score**

*Recovery Guarantee
We will refund up to one year of fees that you have paid us for the Services if we fail to have removed all adverse matters posted to your record resulting from an identity theft evert within one year after your reported the event to us, provided you follow the procedures that we provide for addressing adverse matters, and provided you have enrolled in the Services prior to the identity theft event.

*$1 Million Insurance
Provides reimbursement for out-of-pocket expenses related to addressing the restoration of your identity. Expenses must be reported within 90 days. Stolen Funds cover principal amount incurred by the insured and caused by an unauthorized electronic fund transfer excluding any amount for which the insured received reimbursement from another source.

**Requires Premier subscription

Ratings and reviews

Not worth the $. I purchased the full subscription. The only service I haven't tested is the insurance. Everything else is inferior to the free services I already use through Credit Karma & Google's "Results about you" service. The credit/ID alerts I get from IDX come WAY later than multiple others I get free elsewhere. 1-step credit Lock/Unlock doesn't work. I still had to go to each bureau. Couldn't import passwords, so still paying separately for my old password manager. No trial/refunds.

They don't seem to return voicemails. Worthless software provided for a data breach and someone stole my identity and set up accounts, and I can't seem to get any help from them. Update: people are still trying to setup credit cards under my name and IDX has yet to do anything to help fix this. This company is either an absolute joke, or fake software. I'm still waiting for IDX to acknowledge my existence. it's been over a month and still nothing from them. My identity is still stolen.

are you kidding me...I have Norton 360, Discover and quite a few others that monitor data breach, passwords compromised. I have been notified that my social security number is on the dark web, my email, my passwords etc This app says everything is fine, no worries. How do you get away with it? Because I had experienced a data breach the agreement. I see grounds for an investigation. I demand an explanation.

What’s new

New features:
- Multi-language preference support for French, Italian, German, Spanish, and Portuguese
- New FAQ screen for multi-national response users
- New capabilities for activating and managing the MIDAS medical identity monitoring feature
Improvements:
- Error messaging, layout, navigation
- Validation for credit card and phone number fields
- Editing CyberScan monitored data items
- Alert detail and management