My Magic Pass
2.3star
382 reviews
Everyone
info
50K+
Downloads
About this app
See what machines are available before carrying your laundry baskets down to the laundry room.
Create your account and you can say farewell to collecting quarters and keeping track of a smartcard.
After your wash and dry, we’ll email you a receipt.
Want MyMagicPass in your building by going to http://www.sebco.com/for-owners/
Our Goal
To make the process of doing your laundry as simple and as fun as possible. Have ideas? We’d love to them. Reach us at help@mymagicpass.com.
Create your account and you can say farewell to collecting quarters and keeping track of a smartcard.
After your wash and dry, we’ll email you a receipt.
Want MyMagicPass in your building by going to http://www.sebco.com/for-owners/
Our Goal
To make the process of doing your laundry as simple and as fun as possible. Have ideas? We’d love to them. Reach us at help@mymagicpass.com.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info, and Financial info
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.3
362 reviews
Maria T
- Flag inappropriate
June 15, 2026
Cons: 1. Users cannot pay as they go. They must choose amounts listed. The starting amount is $20, and this does not align with the price to wash/dry, so the company is taking more money than necessary. 2. There was no reliable customer service support when I had an issue. I paid for the dryer, it didn't start, and when I called I "spoke" to an automated voice which suddenly stopped responding. 3. Even though I also sent a message via the app, I have not received a response. Pro: easy set up.
1 person found this review helpful
My Magic Pass
June 16, 2026
Hi, we would like to fix this. As we don't have your email address, can you please write to us at service@sebco.com so that we can help you better. We look forward to your email.
Lelayna Hernandez
- Flag inappropriate
- Show review history
May 30, 2026
takes my money but doesn't connect. its supposed to make life easier but it never connects to the machine, then if you try to connect again, it takes your money twice! I lost like $10 just trying to get the machine to start! worst app ever! THE ABSOLUTE WORST THING EVER! YOU UPDATED YOUR POLICY, MADE ME REREGISTER AND I LOST ALL THE MONEY IN MY ACCOUNT!! I HATE THAT MY APERTMENT USES YOUR APP!!!
1 person found this review helpful
My Magic Pass
March 12, 2026
Thank you for bringing this to our attention. We identified a compatibility issue that affected some Pixel devices, we've released a fix. Please make sure your app is updated to the latest version (1.0.153 or newer) If you continue to experience any issues, please contact our support team at service@sebco.com and we’ll be happy to assist you.
Jennie Michener
- Flag inappropriate
August 9, 2020
Worst app ever. There is a current coin shortage. This app is supposed to make things easier. It never connects to any machine. Tells you to call. Then customer support has no idea how to help. Mobile data is on. Bluetooth is on. Location is on. Connected to correct room and has funds to use...but still will not connect. Customer support should be able to access machines remotely to help troubleshoot.
26 people found this review helpful
My Magic Pass
June 12, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at service@sebco.com. Thank you.
What’s new
Bug fixes and performance improvements
App support
About the developer
Sebco Laundry Systems Inc
service@sebco.com
7 Johnson Dr
Raritan, NJ 08869-1651
United States
+1 732-228-6240