mySA Address

Musasiwa Group

About this app

mySA Address gives shoppers in Zimbabwe a free South African delivery address for online shopping.

Use your personal MySA Box number at checkout, send orders to our Johannesburg warehouse, and let us identify, receive, consolidate, and ship your packages to Zimbabwe.

With the mySA Address app, you can:

• Copy your personal MySA Address and MySA Box number
• Chat with MySA Concierge, support, and delivery teams
• Upload invoices, receipts, cart screenshots, photos, and PDFs
• Review extracted order details before creating a delivery
• Add tracking numbers and delivery OTPs
• Follow package progress from expected to delivered
• Request shipping and review confirmed quotes
• Choose pickup or home delivery where available
• Pay by card, EcoCash, or available local payment options
• Receive warehouse, payment, dispatch, and delivery updates
• Manage passwords, passkeys, privacy, and account access

Shop from Takealot, Makro, and other South African online stores. From your first order to collection or home delivery, mySA Address keeps your purchases and updates clear, organised, and in one conversation.

Your mySA Address is free. Service fees and optional delivery charges depend on your goods and selected services. Payment methods and delivery options may vary.

What’s new

• Initial production release of mySA Address.
• Manage your South African delivery address and MySA Box number.
• Chat with mySA teams, upload order documents, track packages, and request pickup or home delivery.