My Amida Care

Amida Care

About this app

The My Amida Care app extends our commitment to providing the highest level of comprehensive care and coordinated services for our members. With this app, you are part of a digital member community that gives you easy access to many self-service features and lets you connect with our Member Services team at your convenience. The app can help you to personally manage your Amida Care plan and services.

Using the My Amida Care app, you will easily be able to:

● Access your Amida Care ID Card & Request a New ID Card
● View Member Incentives
● Access Member Resources, Information & Forms
● View Frequently Asked Question
● Update Your Personal Profile Information
● Send Requests to Member Services and See Responses & History

Available only to active members on the Amida Care plan.

For technical issues and questions, please contact Member Services at:
• 1-800-556-0689, Monday - Friday 8 a.m. - 6 p.m.
• Email us at [e-mail]
• TTY/TTD: 711
We would be happy to help!

We’d love to hear what you think about the My Amida Care app. Please leave us a review. Thank you!

About Amida Care
Amida Care is a private, nonprofit community health plan that specializes in providing comprehensive health coverage and coordinated care to Medicaid members living with or placed at elevated risk for HIV, as well as other complex conditions and behavioral health disorders. We currently serve 8,000 members throughout the five boroughs of New York City, including people living with HIV/AIDS; people who are experiencing homelessness, regardless of HIV status; and people of transgender experience, regardless of HIV status.

Amida Care’s mission is to provide access to comprehensive care and coordinated services that facilitate positive health outcomes and the general well-being of our members.

Ratings and reviews

This app seems to be an app-ified webpage for the vast majority of it. The website prompts me to complete a form, saying it can be done on the app, The app has this same notice, at the very top. Which redirects you to download the app. So I don't know where this form is. The login process will fail every single time - but simply close the app fully and open it again, and it logs me in. You can do some things only from the app (I think?) but you also can't do everything you can do on the website.

App did not work. I log in, it sends a special code, I type in the code, it takes me back to log in page. This app is awful. And it sends they don't care.

If they were to add the GISTeam or specific departments that would be soo amazing.. that's the only reason yall don't get 5 stars.. other than that, this app is fantabulous.

What’s new

We updated the app with the latest features, bug fixes, and performance improvements.