![](https://play-lh.googleusercontent.com/a/ACg8ocLTM_MFMJFv1ltYFTgseoJJmSpluIBneWIO1PoZiPIpF04uNg=s32-mo)
Manish Verma
Suddenly the app has stopped working from the last few weeks. Even in the last three months device suddenly stopped working. But now once I logged out of it and tried to login again the app is not connecting with the device. The app is giving message "Something went Wrong". I tried it many times but the showing same error again and again. So many messages and mail sent to company but no response from the team. Also my subscription wasted. The whole money got wasted
28 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVm0UzDh-ySd3kMrihwq3xA-L5TPsvcUiTQ7gkN7LsaWY0FzTIH=s32)
Akshay Bhattad
Decent Camera, But Worst App The app is extremely slow. I'm comparing it to it's direct competitor Mi Home app. It is extremely buggy, very difficult to use. The whole purpose of a decent hardware is wasted if the app is just an apk full of bugs. The bugs range from loading the camera, to changing settings, every now and then the app will be non responsive. I'm using it on a Pixel, can't just imagine how bad will it work on a budget phone. Pathetic app!!.
132 people found this review helpful
IOT Monks Private Limited
October 18, 2020
Hi Sir, We are really sorry for the inconvenience. We hope to give you the best experience. Could you please update to the latest version of the app? We have made some performance enhancement. Kindly reach out to us at support@mysmitch.com if you require further assistance
![](https://play-lh.googleusercontent.com/a-/ALV-UjXoBKjvbq9Kz_sSshdPZPtot0Dx9lAMgAl7X25vAcJ092EJbctyTA=s32)
Royden Rego
The intercom does not connect 9 out of 10 times. Also there are annoying notifications everytime motion is detected. There should be an option to either turn the notifications off or set an interval when the notifications should turn on. Additionally the camera should come back to the initial set position if no motion detected for a long time. Baring the above issues, the app is solid and works pretty well.
51 people found this review helpful
IOT Monks Private Limited
September 18, 2021
Hi Sir , we would like to investigate your query. Kindly send us your contact details on support@mysmitch.com or contact us on the live chat option so we can help you out at the earliest. You can call us on the support number in the app for any queries