Im okay that they require the ACH for a bank account (they don't have to pay as many fees so they can give us a nice discount) what I'm NOT okay with and don't understand is why they also need part of my Social Security Number along with my ACH full name and address. That's more than Im willing to give to a gas station. The app looked okay otherwise.
3 people found this review helpful
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No support. It is hung up and I can't link my checking account to use at the pump, so I can't get the discounts that accumulate. If I use Google Pay, it goes through as credit and adds 10¢ per gallon. I've done the email and sent in statement copies, and I've tried submitting through the app. Nothing. App is useless without the ability to capitalize on discounts. EDIT: Lots of 1 star reviews, NO response to anyone. You're failing here, Spinx. Competitors are winning in this space.
9 people found this review helpful
Chris Anderson (TechGnome)
Don't know what happened but as of the last update this app is now useless. It lost all card info and any/all attempts to restore it have been futile. Can't login with our loyalty account any more. Created a new one only to find out there is no way now to link an account to use it for payment. Changed passwords online, app doesn't recognize it. Useless. What good is an update if it also loses user info and makes it impossible for people to restore their accounts?
24 people found this review helpful