2.9
41.9K reviews
Content rating
Everyone
5M+
Downloads
Content rating
Everyone
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About this app

Welcome to the new myTNB app. Track your energy consumption, pay bills at your fingertips and explore exclusive in-app features - it's never been easier.

• A refreshed design and improved user experience: Get an overview of information that matters most to you at one glance, on a personalised dashboard.
• Track your energy consumption: View and compare your monthly usage with the interactive usage graph.
• Manage multiple TNB accounts: Link and manage all your TNB accounts on one platform.
• Pay your bills: Faster in-app payment with the option to save your credit card for seamless transactions.
• Notifications: Get notified of your new bills and much more.
• View History: Keep track of your bill and payment history in a single view.
• Promotions: Stay up to date with the latest promotions from TNB.
• Find Us: Need to locate a Kedai Tenaga? Use our handy locator to find one near you.
Updated on
Apr 25, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
41.4K reviews
Mohd Fayyadh (SynchroFye)
May 4, 2026
I don't understand the reason to have a viewable sharable bill that hides the account number just because you're not the owner, maybe it is better to have a paper bill sent home again. at least you can scan that old barcode at 7-Eleven, the new one with -XX- doesn't work. at least a renter who is dumb enough to not able to use online pay can still pay other ways.
1 person found this review helpful
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Tenaga Nasional
May 4, 2026
Hi, please contact us at https://www.facebook.com/tnbcareline, and we will assist in identifying the cause of the issue you are experiencing. Thank you. – Putri
Adil Othman
April 23, 2026
App loads super slow. after loading can't login via MyDigitalID. password also cannot "Sorry this is not working right now". In fairness previous version of app worked fine. now it's totally broken. what a horrible app experience for a big organisation like TNB. please go whack your app developer. just look at all the recent reviews! abysmal!
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Tenaga Nasional
April 23, 2026
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://www.facebook.com/tnbcareline. Thank you. -Haziq
Denise Yap
April 19, 2026
very slow!!! each time launch the apps took more than 5 min to keep loading. every click another 3-5 min to load. Good to have apps but the apps is too slow and unstable!!! everytime check and pay bill through apps is a PAINFUL EXERCISE!!!!
1 person found this review helpful
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Tenaga Nasional
April 19, 2026
We apologize for the inconvenience caused. Please try clearing your cache or reinstalling the app. If the issue persists, kindly send us a screenshot of the error along with your contact details via https://www.facebook.com/tnbcareline so we can further investigate the matter. - Faratasya

What’s new

Version 4.0.2

We’re always working to make myTNB better for you. This update includes general improvements and performance enhancements to keep your experience smooth and reliable.

Thank you for using myTNB!