Telecel Play (Ghana)

Telecel Ghana

About this app

Introducing the all-new Telecel Play App!

New Features
• Modern interface: It is now much easier and faster to find the things that matter to you on Telecel Play!
• Telecel Cash: Send money to all networks and local bank accounts; buy airtime for self and others; pay for your Telecel broadband service and buy bundles including your favorite Special Bundles.

Telecel Play is a FREE app developed with you in mind. Check out products and services, Purchase packages, Find a retail store, Manage your account, Pay bills and so much more with Telecel Play.

What benefits do you get from using the app?

• Explore and activate new data plans
• Select your favorite voice and data packages
• Access bills and payments for Fixed Broadband
• Contact us through our help lines
• Monitor your minutes, texts and data allowance on-the-go
• Top up and transfer airtime
• Locate the nearest Retail Shop with a built-in Store-finder feature
• View details on Telecel offers and purchase directly from the app
• Activate / Deactivate Value Added Service
• Access a wealth of information about our promotions and plans

Below are the reasons for seeking various permissions while installing the app. We do not save any of this information on our systems.
Storage: We save some small data locally on your phone to avoid frequent access of network. This also helps the app to launch faster.

Things to remember
• You will need a Valid Telecel number and a password to use the app.
• Purchase of application is free however download charges do apply for downloading from Google Play Store.
• If you use the app abroad, standard international charges will apply.

Ratings and reviews

MOST USELESS app ever! With all the money we've been paying for services, is this the best Telecel can do in terms of an app? Simple basic functionality is non-existent. Stop the unnecessary upgrades and focus on making the app work for once. Error request made, but no response received each time - I try to buy airtime, send money, buy bundle, or check my cash balance within the Telecel app for almost 3 months to date. What is going on? Cust support is not helpful at all.

I'm pleased with fluidity of Vodafone service. However, there are couple of things that need to be fixed. I've never worked with an app that won't let you manage or change your password. The password feature does not work if you try to change it. Also, some features such as transfer of allowable data from my fixed broadband (family plan) to my registered Vodafone mobile number doesn't work. This feature is part of the plan. I'll review this rating if those issues are addressed.

I have downgraded my rating. The app has great tools, which are useless. After my initial review I was expecting improvement. Here we go: everytime you try password reset, you get a message you are unable to reset your password. This makes the app not secure. The Option to open support ticket to report a fault or outage doesn't work. There is also an issue with transferring data from the fixed bb to Vodafone line. Fix the issues and stop your comment BLA BLA for people to contact you.

What's new

Super Care
Gaming Enhancements
Red Loyalty Expansion
Major Improvements & Bug Fixes