It’s the dedicated tool for the technical support team inside the compound to manage and complete maintenance requests quickly and accurately.
The technician receives requests sent from the Marakez app (used by residents) and can track each task step by step — from the moment it’s received until it’s completed.
⚙ App Features:
Receive and manage maintenance requests instantly when submitted by residents.
View full details of each report, including photos and notes.
Update the request status (In Progress – Fixed – Postponed).
Send real-time updates to residents and management.
Get instant notifications for new requests.
Simple, user-friendly interface that makes daily work easier.
Technicians makes communication between technicians, management, and residents faster and easier than ever before.